Between July 3 – 15, 2025, ACI-NA members will not have access to webpages with information or materials that require a login.
This includes conference registration, membership profile changes, award submissions, Centerlines Connect, past conference presentations, and job/RFP posting.
Please pardon our dust while we upgrade our system to improve internal operations. Your normal online user experience will resume on July 16.
We encourage you to pack your patience until then.
For questions, please email memberservices@airportscouncil.org.
XBy David Chandler, Associate Dean of Executive Programs, University of Colorado Denver Business School In preparing to launch the Executive MBA in Aviation, our team at the University of Colorado […]
By: Chris Gwilliam, SVP of Global Business Development,Airport Dimensions There’s a new kind of traveler walking through our terminals—and they’re changing everything. At Airport Dimensions, thought our yearly research, we’ve […]
By Chad Leqve, Vice President of Strategy and Chief Growth Officer, Copenhagen Optimization Chad Leqve, Vice President of Strategy and Chief Growth Officer at Copenhagen Optimization, shares his thoughts on […]
By Lynn Hang, Vice President and General Counsel, B2Gnow Airport construction and infrastructure projects are experiencing unprecedented growth, driven by significant federal, state, and local investments. From terminal modernizations to […]
By Kevin Tuerff, Founder/President, Pay It Forward 9/11 Airports are more than transit hubs—they’re places of anticipation, stress, and emotion. In such high-pressure environments, even small acts of kindness […]
A harmonious airport experience depends on the seamless coordination of airport operations. However, challenges such as Foreign Object Debris (FOD) continue to threaten smooth operations. Whether it’s a stray bolt […]
By Christina Cole, Aviation Team Lead, Advance Aviation Effective airport marketing in today’s landscape requires a deep understanding of the modern traveler, a commitment to delivering on your promises, and […]
By Jiri Marousek, President & Chief Executive Officer – NATA Compliance Services d/b/a Airtera Modern airports face increasing challenges in managing security and compliance while keeping operations functioning at their highest […]
By Yuval Kossovsky, Managing Director of Transportation & Healthcare, Mappedin Every minute counts for passengers finding their way through a busy airport. It is no small feat for a passenger […]
At the International Aviation Club’s latest luncheon in Washington, D.C., Kevin Burke, President and CEO of Airports Council International – North America (ACI-NA), sat down for a fireside chat with […]
By Leslie Bensen, Founder and CEO, Departure Media In the current economic climate, non-aeronautical revenues are more important to airports than ever before and one of the most important lines […]
In a career spanning more than four decades, Kent George has made a profound impact on the aviation industry, guiding multiple airports to growth, resilience, and strategic excellence. This year, […]
By Carly Shannon, LEED AP BD+C, ENV SP, TRUE Advisor Airports in the US have seen a flurry of sustainability and resilience grants over the past few years and have […]
Even 23 years later, the stories of esteemed aviation leaders and their response to the September 11, 2001, terror attacks continue to provide learning opportunities for the benefit of future […]
By Corey Johnson and Sarah Owens, C&S Introduction Airports across the country are working towards Net Zero Emissions by 2050. Airports, like any organization, have a carbon footprint, and their […]
By Arpit Malaviya, CEO and Co-Founder of ProDIGIQ, Inc Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing airports with remarkable advancements. By optimizing flight schedules, enhancing air traffic management, […]
By Peter Aarons, Senior Vice President and Aviation Sector Leader, Americas for TYLin As a leader in the aviation industry, I’ve had the privilege of witnessing firsthand the transformative potential of […]
By Yuval Kossovsky, MappedIn Airports are not only gateways for travelers but also significant technology practitioners for streamlined operations, increased revenue, and improved passenger experiences. With an increasing need to […]
By Wayne Arvidson, CTO, Verticals, AI & Computer Vision, Dell Technologies Anyone who has been tracking the progress of artificial intelligence (AI) knows that the past year has seen the […]
By Tam Osentowski, Global VP of Transportation, Schneider Electric Airports stand at a crossroads, facing the pressing need to invest in electrification, green technologies, and operational efficiency while also addressing […]
Dan Griffiths, Parsons’ Emerging Contaminants Practice Director For many years, airports worldwide were required to use aqueous film-forming foam (AFFF) for fire suppression. While effective in extinguishing fires, AFFF contains […]
The stories of 9/11’s aviation’s heroes continue to prove that today’s young aviation managers – tomorrow’s leaders – can learn lessons and apply them to meet challenges in their personal […]
John R. Trendowski, P.E. and Mia Held, ENV SP, C&S Engineers, Inc. Looking for funding for emission reduction projects at your airport? FAA’s Voluntary Airport Low Emission (VALE) program and Zero […]
Liliana Bustos, Chicago Department of Aviation As a new employee in the air cargo industry, every day is a thrilling look into the world of global logistics. Air cargo operations […]
Brian Drake, Assistant Vice President, Unison Consulting, Inc. Consider how periodic reviews of grants and PFC funding with your capital program can generate out-of-the-box thinking and stimulate new approaches to […]
By Tom Murphy, Human Resiliency Institute at Fordham University Today’s young employees at airports and students studying aviation will be tomorrow’s leaders. Undoubtedly, they will face challenges. The Human Resiliency Institute […]
Journeys and airports go hand-in-hand. As we mark as another Earth Day, today is a good opportunity to reflect on our industry’s own journey of creating and fostering a more […]
Michael Bettua CEO and Co-founder, Volan Technology One thing I’m hearing a lot about from airport operators is the stress around ensuring compliance with the FAA’s Safety Management System rule […]
By John Kasuda Across North America, airports – as gateways to the world – stand at the forefront of decarbonization commitments and strategic initiatives. Today, 75 North American airports have […]
By: Stephen Clark, C.M., Deputy Director, Airport Commercial Development When the concessions team at the Sacramento International Airport (SMF) sat down to look at the opportunity to recreate their food […]
Last month at the 2024 ACI-NA/AAAE Washington Legislative Conference, ACI-NA Chair Kevin Dolliole and AAAE Chair Perry Miller announced a new initiative called Soaring Scholars: Airport Minority Leadership Initiative, which […]
By Alfredo Vaamonde, CEO & Founder of WingMates In an era where efficiency and customer satisfaction are paramount, airports globally are turning to innovative solutions to enhance the passenger experience. […]
Today’s aviation students will be tomorrow’s aviation leaders – no doubt they will face challenges in an ever-evolving world. The Human Resiliency Institute at Fordham University is partnering with Airports […]
By Tami Timperio, VP Marketing, NovaCHARGE Whether it’s sustainability efforts or increases in EV adoption, more and more airports, both international and regional, are beginning to consider installing EV charging stations. […]
By Tyler Subasic, US Airport Lead, Amazon Web Services (AWS) Prior to working at AWS, Tyler led airport affairs for Amazon Air, where he increased network destinations by 500% and […]
By Ted Sullivan Nothing grows or takes off in a comfort zone. After 29 years of working with global destinations, I got comfy. When it comes to destinations, I am […]
By Colleen Hamilton, Principal, Art of Context Colleen Hamilton is a principal with Art of Context, a Boston-based technology firm helping airports improve passenger experience through innovative technology solutions that […]
By R. Clay Paslay Clay Paslay is Managing Partner and CEO of the Paslay Group, the premiere, full-service airport consultancy providing Executive Program Management, Business Advisory, and Development services for […]
Even 22 years later, the stories of esteemed aviation leaders and their response to the September 11, 2001, terror attacks continue to provide learning opportunities for the benefit of future […]
By Mark Summers, General Manager/Airports at Zartico We are in the midst of a data renaissance — one that has the potential to be as disruptive to the aviation industry […]
By Steve Romme, Co-founder of Airport One, LLC As a marketer specializing in helping airports grow, I understand the significant challenges airport marketers face. Through this blog post, I will […]
By Stephanie Czaplicki, Boingo Wireless Vice President of Account Management The next generation of airport wireless is here, improving the passenger experience and accelerating innovation. From biometric ticketing to digital […]
By Isaac Pato, Data Analyst; Jon Jager, Solutions Engineer; and Loretta Manning, Digital Marketing at Cirium. Airports Council International – North America regularly provides industry intelligence: research, reports and […]
By Ramsey Nuwar, Johnson Controls Airports across North America and on a global scale have committed to achieving net zero carbon emissions by 2050, but securing the funding to achieve […]
By John Hoover, Marketing Director, Tellabs Orlando International Airport’s new Terminal C had an initial opening in September 2022, greater fanfare in the December 2022 time frame and has been […]
By Colleen Hamilton, Principal, Art of Context Maximizing resource use and improving the passenger experience are at the top of any airport’s priority list. FIDS has long been a key […]
By Neil Chatwood, Transportation Lead, Omnivex Corporation QR codes are not a new concept. They have been around for close to 30 years. However, the Covid-19 pandemic caused a resurgence […]
By: Erin Westerman, Marketing Manager, B2Gnow The U.S. Department of Transportation’s Notice of Proposed Rulemaking (NPRM) will help improve and modernize Airport Concession Disadvantaged Business Enterprise (ACDBE) and Disadvantaged […]
During the 2022 ACI-NA Annual Conference in Minneapolis, Alessio Olivetti caught up with Scott Pelley, the 60 Minutes correspondent and 2022 annual conference keynote, who shared his experience as tireless […]
Like so many other industries in our economy, airports have not been immune to the workforce challenges as we emerge from the COVID-19 pandemic and the booming summer travel season […]
ACI-NA’s mission is to serve as the Voice of Airports® in Washington and Ottawa and be a fierce advocate for airport industry priorities. We owe our success to the many […]
As U.S. Airport Professional Appreciation Month comes to a close, we have been so excited to celebrate the airport industry professionals who are demonstrating their commitment to industry excellence […]
By Tom Murphy, Director, Human Resiliency Institute at Fordham University. As airports strive to rebuild their workforces after the pandemic, there is no better employee than a military veteran. However, […]
By Tom Murphy, Director, Human Resiliency Institute, Fordham University Edge4Vets will expand its veteran employment training program offered in partnership with ACI-NA in the spring of 2022 to give a […]
By Kevin M. Burke, President and CEO, ACI-NA Collaboration has long been the hallmark of our industry. No matter if we’re in a season of joy or a time of […]
By Tom Jewsbury, Airport Director, St. Pete-Clearwater International Airport (PIE) Fifteen years has flown by, literally, with Allegiant! In September 2006, PIE announced a new airline was coming to town […]
By Sherry Stein, Head of Technology Strategy, SITA Many countries require landing cards or declaration forms as part of the customs and immigration process; most are distributed as paper forms […]
By Liliana Petrova, Founder and CEO, The Petrova Experience As we welcome the new wave of travelers, ensuring safe, seamless experiences is make-or-break for airports in the next 6 months. […]
By Tom Murphy, Director, Human Resiliency Institute, Fordham University The airport industry is no stranger to adversity. We have faced many challenges over the years, though none can stand against […]
By Michael Corcione, Partner, HKA Global, Inc. In recent years, cyber-attackers have preyed upon the weaknesses of vendors and third parties to access computer systems at hospitals, banks, financial services […]
By Roel Huinink, President & CEO, JFKIAT At JFKIAT our T4 is MORE culture is driven by our greatest asset, our people and community. However, as an air terminal with […]
By Kevin M. Burke, President and CEO, ACI-NA Now at the one-year milestone of widespread travel and local restrictions to help stop the spread of COVID-19, we are reminded that […]
By Roel Huinink, President & CEO, JFKIAT This past year has disrupted and accelerated the pace of change in people, processes, place and technology across all aspects of the aviation […]
Associate Justice Ruth Bader Ginsburg was a champion of women’s rights and a leader in creating a more equitable system of justice in the United States. Her sharp intellect and […]
By Lise D’Andrea, CXE So, here we are, facing our new reality behind a mask. Since the U.S. Centers for Disease Control and Prevention (CDC) recommended the use of cloth […]
While airport terminals remain quiet because of the coronavirus (COVID-19) health pandemic, airports remain open and operational as essential and critical infrastructure. Airports might not be welcoming as many passengers […]
This month, ACI-NA had the pleasure of co-hosting the first ever presidential candidate forum focused on infrastructure, offering candidates a platform to address key infrastructure issues that impact every American […]
Last week, ACI-NA welcomed the news of an infrastructure investment framework – called the “Moving Forward Framework” – which was announced by a group of Members of Congress, led by […]
As community partners, airports are continually embracing opportunities that recognize the immense contributions veterans make to our communities and empower them as they move beyond their military service. Houston Airport […]
Earlier today, Airports Council International-North America (ACI-NA) President and CEO Kevin Burke teamed up with travel industry leaders and government officials to urge the traveling public to obtain REAL ID […]
By Jeff Lea, St. Louis Lambert International Airport Whatever combination you arrange, three letters can carry a lot of prestige, economic power, a region’s reputation, and even better, generations of […]
For some, Labor Day (or Labour Day for our readers in Canada) is a much needed long weekend culminating with a festive backyard cookout. For others – our industry included […]
To your passengers, the cleanliness of your restrooms says a lot about the overall state of the airport. It’s often the first and last facility they visit before their departure. […]
Independence Day is more than fireworks and cookouts. It’s a special day we celebrate liberty and those who have helped secure the freedom we cherish today. Honoring our veterans is […]
Last week, Los Angeles World Airports Chief Executive Officer Deborah Flint addressed the Washington Aero Club at a lunch event in Washington, D.C. In her speech, Flint described Los Angeles […]
Over the last few years, ACI-NA has been proud to partner with Edge4Vets to help connect veterans with airports across North America to place them in careers that utilize the […]
Today marks the official start to Infrastructure Week 2019, the long-celebrated week each year when the infrastructure community comes together and engages in a broad conversation about the importance of […]
BLENDING SMART TECHNIQUES WITH SEXY APPROACHES By Nicole Nelson The new carrier. The new city. The new growth. In the language of air service development, all of the above translate […]
AIRPORTS CONFRONT DRONES WITH SAFETY AND SECURITY TOP OF MIND By Sandy Smith One of the last things a pilot on approach to a busy airport wants to worry about […]
By Chris Phelan, Vice President, Industry and Government Affairs, Canadian Airports Council The Canadian Airports Council has joined with several other Canadian associations that represent local and regional airports to […]
DIGITAL AND MOBILE TECHNOLOGIES ENHANCE TRAVELERS’ EXPERIENCES, MAXIMIZE REVENUE By Sheryl Jackson While technology plays a large role in many different aspects of the airport industry from operations and security […]
By Bill Wyatt, Executive Director, Salt Lake City International Airport I’m often asked why, after a week of retiring from the Port of Portland (PDX), I decided to accept an […]
Maintaining the safety and security of the traveling public is a top priority for airports. With more than 1.7 billion passengers traveling through a U.S. airport in 2017, airports continually […]
Benjamin Franklin said there are only two certainties in life: death and taxes. If there’s one more thing we can be certain of on April 15, it’s the airlines continuing […]
Improving the customer experience is top of mind for airports of all sizes across North America. As passenger needs change, airports are beginning to phase our unnecessary, under-utilized or redundant […]
The 35-day government shutdown impacted thousands of federal employees across the country, leaving many without the resources to properly care for their families. Individuals, organizations and airports sprung into action […]
Airports Council International – North America (ACI-NA) strives to advocate for policies and provide services that strengthen the ability of commercial airports to serve their passengers, customers and communities. […]
Every year, Thanksgiving brings an opportunity for American’s to celebrate and give thanks for what is most valuable to them. ACI-NA has always maintained that airports are valuable economic […]
To commemorate the 40th Anniversary of the enactment of the Airline Deregulation Act of 1978, championed by Dr. Alfred E. Kahn while serving as Chair of the Civil Aeronautics Board […]
Passenger numbers are expected to double by 2035. IoT queue measurement technology enables airports to keep waiting times from growing. By Marc Rauch, Xovis The airport industry stays on the […]
By Douglas E. Kreulen, A.A.E., President and CEO, Metropolitan Nashville Airport Authority Nashville is on fire – there really is no other way to describe it. Always a great place […]
By Mimi Ryals Sue was an exceptional airport leader who garnered respect and admiration among her colleagues,” remembers Candace McGraw, Chief Executive Officer of Cincinnati/Northern Kentucky International Airport and Chair of […]
By Sandy Smith As airports continue to focus on an improved customer experience, they are looking beyond and outside of the box to pinpoint areas that could use improvement – […]
By Sandra Arnoult Anyone who frequents an airport doesn’t need to be told they are usually a work in progress. Airports, their airline and tenant partners, and their terminal designers […]
Airports Align to Amplify Visibility, Voice in Worldwide Slots Guidelines Process By Nicole Nelson Imagine a dozen members of your extended family showing up unannounced at the front door of […]
By: Kevin M. Burke, President and CEO, ACI-NA 2018 represents a great milestone for Airports Council International-North America as we celebrate our seventieth anniversary as the Voice of Airports in […]
By Doug Newson, CEO, Charlottetown Airport Authority Operated by the Charlottetown Airport Authority Inc. (CAA), the Charlottetown Airport (YYG) is located in Canada’s smallest province, Prince Edward Island (PEI), or […]
By Ricondo & Associates Inc. The increasing use of electronic commerce (e-commerce) has changed the landscape of global retailing and is affecting activity at airports. The development of e-commerce includes […]
By Jimy Baynum The idea of a “smart airport” may seem unobtainable. Occasionally, massive crowds, delays and various other touchpoints from check-in to the gate can affect airport visitors’ experiences […]
Airports Navigate the (R)Evolutionary Shift oF TNCs By Nicole Nelson Just beyond the busy holiday season, Eva Cheong recounted San Francisco International Airport’s particularly “rough Thanksgiving” in terms of bottlenecks […]
The CBP has determined that facial recognition biometric exit technology is a viable solution to managing the entrance and exit of travelers coming through U.S. airports. The technology is provided […]
Imagine a day when a passenger could present a single form of ID that would ensure a smooth path through the airport at the very start of his or her […]
By Sandra Arnoult Sweeping changes may come over the next four years as the U.S. Customs and Border Protection rolls out the installation of new biometric technology in U.S. airports […]
Ryan Lynch knew that he wanted to be a pilot at age 5 and started flying at age 14. “When I was in high school and college, there weren’t any […]
By Sandy Smith All it takes is one look around anywhere employees are gathered to see it: the unmistakable sea of silver hair. The workforce in airports – as in […]