For more than 40 years, ACI-NA’s Marketing and Communications Committee has provided professional support and educational opportunities for ACI-NA members in air service and business development, marketing, public affairs, customer service and community relations. The Committee develops aviation-related educational and policy programs for ACI-NA members, identifies issues and promotes public awareness of airports as economic generators for their communities and develops strategies for delivering strong customer service and attracting new air service.
The Committee includes three active Working Groups, including Customer Service and Aviation Education, Media Relations, and Airport Marketing.
ACI-NA Commentary on Marketing & Communications
By Jeff Lea, St. Louis Lambert International Airport Whatever combination you arrange, three letters can carry a lot of prestige, economic power, a region’s reputation, and even better, generations of […]
For some, Labor Day (or Labour Day for our readers in Canada) is a much needed long weekend culminating with a festive backyard cookout. For others – our industry included […]
To your passengers, the cleanliness of your restrooms says a lot about the overall state of the airport. It’s often the first and last facility they visit before their departure. […]