For more than 40 years, ACI-NA’s Marketing, Communications & Customer Experience Committee has provided professional support and educational opportunities for ACI-NA members in air service and business development, marketing, public affairs, customer service and community relations. The Committee develops aviation-related educational and policy programs for ACI-NA members, identifies issues and promotes public awareness of airports as economic generators for their communities and develops strategies for delivering strong customer service and attracting new air service.

The Committee includes three active Working Groups, including Customer Service and Aviation Education, Media Relations, and Airport Marketing.

Leadership

2020 Chair
Brian Kulpin
Vice President of Marketing and Public Affairs
Reno-Tahoe International Airport

Committee Secretary
Scott Elmore
202-293-8500

Raechel Rucker
202-293-8500

Click here for full committee leadership>

Get Involved

Press Releases

American Airports Applaud President, Congress for Swift Passage of CARES ACT

WASHINGTON – Airports Council International – North America (ACI-NA), the trade association representing commercial service airports in the United States and Canada, today applauded the passage of The CARES Act […]

Airports Encouraged by REAL ID Extension

Implementation Should Wait Until Travel Recovers   WASHINGTON – Airports Council International – North America (ACI-NA) President and CEO Kevin M. Burke released the following statement after the U.S. Department […]

Airports Praise Deal on COVID-19 Relief

WASHINGTON – Airports Council International – North America (ACI-NA) today applauded agreement between Congress and the Trump Administration that will provide needed relief for U.S. airports facing at least $14 […]

Events

ACI-NA Commentary on Marketing & Communications

Scott Pelley to Keynote Airports Council Annual Conference

Meet our 2020 Annual Conference Keynote Airports Council International – North America (ACI-NA) this week revealed that Scott Pelley, the award-winning 60 Minutes correspondent and former CBS Evening News anchor […]

Members of Congress Announce Framework for Infrastructure Bill That Includes a PFC Increase

Last week, ACI-NA welcomed the news of an infrastructure investment framework – called the “Moving Forward Framework” – which was announced by a group of Members of Congress, led by […]

Houston Airports Strengthen Veterans Community

As community partners, airports are continually embracing opportunities that recognize the immense contributions veterans make to our communities and empower them as they move beyond their military service. Houston Airport […]

Event Presentations and Webinars