For more than 40 years, ACI-NA’s Marketing, Communications & Customer Experience Committee has provided professional support and educational opportunities for ACI-NA members in air service and business development, marketing, public affairs, customer service and community relations. The Committee develops aviation-related educational and policy programs for ACI-NA members, identifies issues and promotes public awareness of airports as economic generators for their communities and develops strategies for delivering strong customer service and attracting new air service.
The Committee includes three active Working Groups, including Customer Experience, Media Relations, and Airport Marketing.
Leadership
2023 Chair
Kate O’Rourke
Manager of Public Relations and Marketing
Fredericton International Airport Authority
Committee Secretaries
Scott Elmore
202-293-8500
Raechel Rucker
202-293-8500
Get Involved
Press Releases
January 10, 2023
WASHINGTON – Airports Council International – North America (ACI-NA) President and CEO Kevin M. Burke today congratulated U.S. Representatives Sam Graves, Mark Green, Kay Granger, and Jason Smith for being […]
December 5, 2022
ACI-NA today welcomed the announcement by the Department of Homeland Security (DHS) extending the REAL ID enforcement deadline until May 7, 2025.
October 28, 2022
WASHINGTON – Airports Council International – North America (ACI-NA), the trade association representing commercial service airports in the United States and Canada, today announced the recipients of the 2022 Excellence […]
Events
ACI-NA Commentary on Marketing & Communications
During the 2022 ACI-NA Annual Conference in Minneapolis, Alessio Olivetti caught up with Scott Pelley, the 60 Minutes correspondent and 2022 annual conference keynote, who shared his experience as tireless […]
Like so many other industries in our economy, airports have not been immune to the workforce challenges as we emerge from the COVID-19 pandemic and the booming summer travel season […]
Airports Council International – North America (ACI-NA), the trade association representing commercial service airports in the United States and Canada, today announced the formation of its Diversity, Equity, and Inclusion […]
