For more than 40 years, ACI-NA’s Marketing and Communications Committee has provided professional support and educational opportunities for ACI-NA members in air service and business development, marketing, public affairs, customer service and community relations. The Committee develops aviation-related educational and policy programs for ACI-NA members, identifies issues and promotes public awareness of airports as economic generators for their communities and develops strategies for delivering strong customer service and attracting new air service.
The Committee includes three active Working Groups, including Customer Service and Aviation Education, Media Relations, and Airport Marketing.
ACI-NA Commentary on Marketing & Communications
Today marks the official start to Infrastructure Week 2019, the long-celebrated week each year when the infrastructure community comes together and engages in a broad conversation about the importance of […]
Benjamin Franklin said there are only two certainties in life: death and taxes. If there’s one more thing we can be certain of on April 15, it’s the airlines continuing […]
Improving the customer experience is top of mind for airports of all sizes across North America. As passenger needs change, airports are beginning to phase our unnecessary, under-utilized or redundant […]