ACI-NA has retained the services of Western Management Group (WMG) who, since 1972, has been recognized as an independent global leader in the design, development and conduct of salary and compensation surveys for a wide variety of organizations. Click here for additional background information on the types of surveys which they conduct and proprietary information which they safeguard.

The ACI-NA Compensation and Benefits Survey was created in response to requests from airport directors for a credible, reliable, and legally compliant source of market compensation data. Through the efforts of ACI-NA’s Compensation & Benefits Working Group the inaugural airport industry-specific compensation-and-benefits benchmarking survey was launched in 2008 and published in early 2009.  ACI-NA received an outstanding response from the U.S. airports who participated which demonstrated the importance of this survey to the airport industry. Survey participation has continued to grow each year and has maintained an 85% repeat of participants allowing participants to monitor year-to-year salary growth more accurately.

The 2019 edition of the survey  is now available for purchase by participants; incentive discount rates are also available. To view the 2019 Survey summary, please click here (ACI19 White Paper).

Survey Background

The 2019 survey included data on over 14,000 employees in 122 different industry-specific jobs. A total of 152 airports (133 U.S. and 19 Canadian airports) contributed data in this tenth annual survey. which surpasses last year’s total of 148 airports/authorities participating (130 US airports and 18 Canadian airports).

The benefits and pay practices portion of the survey is collected separately from the salary data through PolicyCentral, Western Management Group’s online policy and benefits collection and reporting tool. This portion of the survey is available to all airports and airport authorities at NO COST. You do not have to be a participant in the salary survey to gain access to this tool. Call Western Management Group for your username and password and go to and click on the PolicyCentral logo. You will find more than 80 benefits and policy topics such as average merit budget and salary structure adjustments. Once you Input your own airport’s information, you can create a report that includes data from other airports’ submissions or from the entire database.

Future Surveys

The planning process for future editions of the ACI-NA Compensation and Benefit Benchmarking Survey tool is an ongoing activity. Thus, participants should continue to provide feedback as ACI-NA’s Compensation & Benefits Working Group continues to work with Western Management Group to increase job coverage and to ensure that the needs of the airport industry are met. Data collection for the 2020 edition of the survey is currently in process and will continue through January 2020.  Results from that edition will be published in February 2020. If you would like to participate, contact Ellie Nakhforoush at Western Management Group at 408-571-6378