Chair
Brian Kulpin
Vice President of Marketing & Public Affairs
Reno-Tahoe International Airport
Immediate Past Chair
Tina Kinsey
Director of Marketing, PR & Air Service Development
Asheville Regional Airport
Vice Chair
Jeff Lea
Public Information Manager
St. Louis Lambert International Airport
Board Liaison
Monica Lombraña
El Paso International Airport
Working Group Leadership
Airport Marketing Working Group
TBD
Media Relations Working Group
Glen Thomas
Director of Strategic Marketing & Communications
Memphis International Airport
Customer Experience Working Group
Karen W. Ellis
Chief Customer Experience Officer
San Antonio Airport System
Steering Group Members
Scott Armstrong
Director, External Communications
Greater Toronto Airports Authority
Greg Chin
Communications Director
Miami International Airport
Lise D’Andrea
President and CEO
CSE
Stephanie Freeman
Marketing and Customer Relations Manager
Piedmont Triad Airport Authority
Tyler MacAfee
Vice President, Communications and Government Relations
Winnipeg Airports Authority
Kate O’Rourke
Communications Officer
Fredericton International Airport Authority
Tawana Russell
Airport Manager – Guest Experience
Broward County Aviation Dept./Ft. Lauderdale-Hollywood International Airport
Greg Willis
Marketing Program Manager
Jacksonville Aviation Authority
Shane Carter
Director-Public Affairs & Governmental Relations
Clinton National Airport
Lana Cramer
Vice President, Corporate Marketing and Communications
SSP America
Jai Ferrell
Airport Director, Marketing + Creative Services
Hartsfield-Jackson Atlanta International Airport
Mindy Kershner
Sr. Manager, Communications & Community Affairs
Cincinnati/Northern Kentucky International Airport
Gretchen Meyer
Director of Customer Service
Chicago Department of Aviation
Julie Pondant
Corporate Communications
Greater Moncton International Airport Authority
Heather Shelbrack
Public Information Manager
City of Phoenix Aviation Department
Fran Wood
Customer Experience Program Manager
Wayne County Airport Authority
