Chair
Glen Thomas
Director of Strategic Marketing & Communications / PIO
Memphis-Shelby County Airport Authority
Immediate Past Chair
Jeff Lea
Manager, Strategic Communications
Minneapolis St. Paul Metropolitan Airports Commission
Vice Chair
Kate O’Rourke
Manager of Public Relations and Marketing
Fredericton International Airport Authority
Board Liaison
Johanne Gallant
President and CEO
Fredericton International Airport Authority
Working Group Leadership
Airport Marketing Working Group
Alexandra Ingle
Brand and Experience Designer
Greater Asheville Regional Airport Authority
Media Relations Working Group
Heather Shelbrack
Public Information Manager
City of Phoenix Aviation Department
Customer Experience Working Group
Karen W. Ellis
Chief Customer Experience Officer
San Antonio Airport System
Steering Group Members
Jessie Allen
Director of Communications & External Relations
Tucson Airport Authority
Amy Benson
Vice President, Marketing – Airports
Unibail-Rodamco-Westfield
Tiffany Chase
Director, Public Affairs & Marketing
Halifax International Airport Authority
Pasquale DiFulco
Manager, Strategic Aviation Communications
Port Authority of New York and New Jersey
Stephanie Freeman
Marketing and Customer Relations Manager
Piedmont Triad Airport Authority
Krista Kealey
Vice President, Communications and Public Affairs
Ottawa International Airport Authority
Tyler MacAfee
Vice President, Communications and Government Relations
Winnipeg Airports Authority
Tawana Russell
Airport Manager – Guest Experience
Ft. Lauderdale-Hollywood International Airport
Kama Simonds
Media Relations Manager
Portland International Airport
Kaela H. Bailey
Strategic Communications Manager/ Aviation Liaison
HDR, Inc.
Erin Burns
Director of Communications
Louis Armstrong New Orleans International Airport
Lise D’Andrea
President and CEO
CXE
Leah Douglas
Director of Guest Experience
Philadelphia International Airport
Kate Hudson
Communications Manager
Seattle-Tacoma International Airport
Mindy Kershner
Sr. Manager, Communications & Community Affairs
Cincinnati/Northern Kentucky Int’l Airport
Christopher Richards
Manager, Marketing
Vancouver Airport Authority
Charles Schuler
Director, Marketing and Communications
San Francisco International Airport
Fran Wood
Customer Experience Program Manager
Wayne County Airport Authority
Young Professional Representatives
Jessica Lipton
Manager, Marketing & Communications
Fort McMurray Airport Authority
Sergio Morales
Marketing Manager
SITA
Michelle Newman
Communications Manager
Greenville-Spartanburg International Airport
