Chair
Jeff Lea
Manager, Strategic Communications
Minneapolis St. Paul Metropolitan Airports Commission
Immediate Past Chair
Brian Kulpin
Vice President of Marketing & Public Affairs
Reno-Tahoe International Airport
Vice Chair
Glen Thomas
Director of Strategic Marketing & Communications
Memphis International Airport
Board Liaison
RJ Steenstra
President and CEO
Fort McMurray Airport Authority
Working Group Leadership
Airport Marketing Working Group
Greg Willis
Marketing & Public Relations Manager
Jacksonville Aviation Authority
Media Relations Working Group
Heather Shelbrack
Public Information Manager
City of Phoenix Aviation Department
Customer Experience Working Group
Karen W. Ellis
Chief Customer Experience Officer
San Antonio Airport System
Steering Group Members
Kaela H. Bailey
Strategic Communications Manager/ Aviation Liaison
HDR, Inc.
Amy Benson
Vice President, Marketing – Airports
Unibail-Rodamco-Westfield
Shane Carter
Director-Public Affairs & Governmental Relations
Clinton National Airport
Stephanie Freeman
Marketing and Customer Relations Manager
Piedmont Triad Airport Authority
Tyler MacAfee
Vice President, Communications and Government Relations
Winnipeg Airports Authority
Kate O’Rourke
Communications Officer
Fredericton International Airport Authority
Christopher Richards
Manager, Marketing
Vancouver Airport Authority
Kama Simonds
Media Relations Manager
Portland International Airport
Fran Wood
Customer Experience Program Manager
Wayne County Airport Authority
Shamni Bangah
Manager, Passenger Insights and Marketing
Greater Toronto Airports Authority
Erin Burns
Director of Communications
Louis Armstrong New Orleans International Airport
Lise D’Andrea
President and CEO
CXE
Mindy Kershner
Sr. Manager, Communications & Community Affairs
Cincinnati/Northern Kentucky International Airport
Gretchen Meyer
Director of Customer Service
Chicago Department of Aviation
Dean Paddock
Director, Communications & Stakeholder Engagement
Calgary Airport Authority
Tawana Russell
Airport Manager – Guest Experience
Broward County Aviation Dept./Ft. Lauderdale-Hollywood International Airport
Shannon Sumrall
Assistant Vice President of Brand Experience
Nashville International Airport
Young Professional Representatives
Christina Apatow
CEO
FetchyFox
Daniel Valentine
Senior Communications Manager
Tampa International Airport
Jessie Butler
Director of Communications & External Relations
Tucson Airport Authority
