Chair
Kate O’Rourke
Manager of Public Relations and Marketing
Fredericton International Airport Authority
Immediate Past Chair
Glen Thomas
Director of Strategic Marketing & Communications / PIO
Memphis-Shelby County Airport Authority
Commissioner’s Liaison
Lesa Seibert
Commissioner
Louisville Regional Airport Authority
Vice Chair
Heather Shelbrack
Communications and Outreach Administrator
City of Phoenix Aviation Department
Board Liaison
Johanne Gallant
President and CEO
Fredericton International Airport Authority
Working Group Leadership
Airport Marketing Working Group
Alexandra Ingle
Brand and Experience Designer
Greater Asheville Regional Airport Authority
Media Relations Working Group
Mindy Kershner
Sr. Manager, Communications & Community Affairs
Cincinnati/Northern Kentucky Int’l Airport
Customer Experience Working Group
Karen W. Ellis
Chief Customer Experience Officer
San Antonio Airport System
Steering Group Members
Tawana Allen
Vice President, Customer Experience
Greater Orlando Aviation Authority
Erin Burns
Director of Communications
Louis Armstrong New Orleans International Airport
Pasquale DiFulco
Manager, Strategic Aviation Communications
Port Authority of New York and New Jersey
Crystal Feldman
Vice President of Communications, Government & Community Affairs
Raleigh-Durham Airport Authority
Krista Kealey
Vice President, Communications and Public Affairs
Ottawa International Airport Authority
Jessica Lipton
Manager, Marketing & Communications
Fort McMurray Airport Authority
Sergio Morales
Marketing Manager
SITA
Cassie Schmid
Director, Strategic Marketing + Communications
Metropolitan Airports Commission
Kama Simonds
Senior Manager
Portland International Airport – Airside and GA Airports
Amy Benson
Vice President, Marketing – Airports
Unibail-Rodamco-Westfield
Tiffany Chase
Director, Public Affairs & Marketing
Halifax International Airport Authority
Leah Douglas
Director of Guest Experience
Philadelphia International Airport
Sevda Fevzi
Airport Customer Experience & Business Development
Modalis Infrastructure Partners Inc
Angie Kocerka
Executive Director- Marketing & Strategic Partnerships
Chicago Department of Aviation
Harold Mester, C.M.
Director of Public Affairs & Marketing
Milwaukee Mitchell International Airport
Christopher Richards
Manager, Marketing
Vancouver Airport Authority
Charles Schuler
Director, Marketing and Communications
San Francisco International Airport
Young Professional Representatives
Rachel Barth, C.M.
Director of Communications and Customer Engagement
Lincoln Airport Authority
Rosa Johnson
Aviation Customer Communications Manager
Port of Seattle
Veronica Cintron
Vice President of Communications
Tampa International Airport
