2023 JumpStart® Air Service Development Conference

ACI-NA’s JumpStart® Air Service Development Conference is North America’s premier air service development conference. The 2023 JumpStart® Conference will take place in Milwaukee, WI from June 12 – 14, 2023 at the Wisconsin Center (Convention Center). The event will begin with a full day of educational sessions, followed by two days of airport-airline meetings.

Please note: On Sunday, June 11, there will be a Small Airports Committee meeting from 1:30 PM – 4:00 PM. Click here for more information.

Contact jumpstart@airportscouncil.org for more information.

STEP 1

Meet&Match Registration
Register with JumpStart® Meet&Match to submit your wish list (before March 31, 2023).

STEP 2

Conference Registration
Register for the conference and proceed with payment. Don’t forget to book your hotel room at the Hilton Milwaukee City Center.

Returning Airports for 2023 JumpStart®
Update your wish list and view your JumpStart® meeting schedule in Meet&Match.

Important JumpStart® Dates

  • January 17, 2023 – JumpStart® Meet&Match and conference registration opens
  • March 31, 2023 – JumpStart® Meet&Match registration and wish list deadline.
    If we do not receive your wish list by March 31, 2023, we cannot guarantee any meetings at JumpStart® 2023.
  • May 1, 2023 – JumpStart® e-mails preliminary meeting schedule to airports. It is advised that you should not book your flights until you have seen your preliminary meeting schedule. 
  • May 11, 2023 – Early-Bird conference registration rate deadline
  • May 11, 2023 – Conference payment due to guarantee airline meetings
  • May 11, 2023 -ACI-NA hotel discount rate deadline
  • May 30, 2023 – JumpStart® e-mails final meeting schedule to airports
  • June 12-14, 2023 – JumpStart® Conference

Step 1 – Meet&Match Registration
Meet&Match is the dedicated online website for airports to request airline meetings. Meet&Match allows you to create your profile and submit your airline wish list. Only one Meet&Match registration per airport is permitted – Meet&Match primary contact.  The Meet&Match registration deadline is March 31, 2023.

You can submit your airline wish list now and pay later. Please ensure that payment is received by May 11, 2023, to guarantee your airline meetings.

Step 2 – Conference Registration
Conference registration (payment) is required for all attendees, even if you have multiple representatives from your airport/organization. It is important you pay by May 11, 2023, to guarantee your meetings with airlines.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

  • Airports looking to add new airlines and routes to their facilities
  • Airlines looking to add new service routes to their portfolio

Why Attend?

ACI-NA’s JumpStart® Air Service Development Conference is a “speed dating” program designed to bring airports and airlines together for brief strategic meetings.

Organized by Airports Council International-North America, a non-profit trade association, JumpStart® stands apart from others as the most affordable event that brings airports and airlines together. It is the event with the most career-enhancing educational programming.

Airports request a private, 20-minute meeting with up to 12 airlines. ACI-NA this year will again be using an online matching program to facilitate the scheduling of the airports and airlines that request meetings. The airlines also make their own wish lists of communities they would like to meet. With the assistance of the matching software, ACI-NA staff crafts a meeting schedule for each airport with airlines that want to meet them. In 2022, JumpStart® connected airline route planners from 23 airlines at over 1,000 one-on-one meetings.

What JumpStart® can offer you: 

Educational Content

There will be a dedicated day of educational sessions, tailored for air service development attendees. These sessions will provide in-depth knowledge on industry trends and air service, allowing you to expand your expertise when meeting with airlines.

Increased Networking Opportunities

These social events will be invaluable as they allow you to have greater exposure to airlines and further expand your industry contacts. You will have greater networking opportunities under less formal conditions than your JumpStart meetings.

Mobile Application

You will have the ability to download and use the official mobile app to access the conference agenda, airline meeting schedule, and connect virtually with attendees. The mobile application will allow you to carry an updated meeting schedule in your pocket.

Personalized Schedules

Your JumpStart schedule will be made to suit your preferences and time constraints as best as possible. We will work with your consultants directly to ensure they don’t have any meeting conflicts, ensuring you have a seamless JumpStart experience.

Hotel Information

Hilton Milwaukee City Center
509 W Wisconsin Ave
Milwaukee, WI 53203

ACI-NA has reserved rooms at the Hilton Milwaukee City Center. The discounted hotel rate for conference attendees is $192 USD single/double occupancy per night plus applicable taxes. Other category/view room types are available at a higher rate. To book online, please click here.

The last day to reserve your room at the discounted rate is Thursday, May 11, 2023.

Rooms may sell out at the discounted rate before the booking deadline. We encourage you to reserve your room early.

Conference Location

Conference registration, educational sessions, and airport-airline one-on-one meetings will take place at the Wisconsin Center, within walking distance from the hotel.

On Sunday, June 11, 2023, the Small Airports Committee, Air Service Committee Steering Group, and the U.S. International Air Service Program meetings will take place at the Hilton Milwaukee City Center.

Transportation Options

Taxi: Taxi service is available via the taxi pickup station located outside of Baggage Claim 3. Cross the Baggage Claim roadway, and follow the signs to the taxi lane behind the rental car area.

TNCs: Uber & Lyft are located next to Baggage Claim 2.  Exit Baggage Claim by following the signs that say “Exit to Ticketing.”

Local Information

Milwaukee Convention & Visitors Bureau
VISIT Milwaukee

Milwaukee Mitchell International Airport

All events will be held at the Wisconsin Center unless otherwise noted.

This agenda is subject to change.

Sunday, June 11, 2023

  • Air Service Committee Steering Group Members – 12:00 PM to 1:15 PM (invitation only) –Hilton Milwaukee City Center
  • Small Airports Committee Meeting – 1:30 PM to 4:00 PM (Open to all registered attendees). – Hilton Milwaukee City Center
  • U.S. International Air Service Program Meeting – 2:00 PM to 4:00 PM (Open to USIASP Members Only) – Hilton Milwaukee City Center

Monday, June 12, 2023

  • Full day of educational sessions – 9:00 AM to 5:00 PM
  • Networking Reception – 5:30 PM to 6:45 PM – Hilton Milwaukee City Center

Tuesday, June 13, 2023

  • Airport/airline one-on-one meetings – 9:00 AM to 5:00 PM
  • Host Airport Event – 5:30 PM

Wednesday, June 14, 2023

  • Airport/airline one-on-one meetings – 9:00 AM to 3:00 PM

More details coming soon!

Registration Information

Online registration is now available. Please click the link above to register.

Early-Bird Registration
(Until May 11)

Regular Registration
(After May 11)

Member

$1,200

$1,650

Non-Member

$1,800

$2,250

Consultant*

$1,600

$2,150

*Consultants are charged a premium registration fee when representing airport clients. ACI-NA staff work with consultants to ensure that meeting schedules are maintained, updated and that they avoid airport-airline meeting scheduling conflicts.

Conference Package

Your registration fee includes all conference materials and the following meal functions:

Sunday – PM Break w/ beverages and snacks provided for participants of the Small Airports Committee Meeting
Monday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks
Tuesday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks
Wednesday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks

How to Register

Note: the log-in details to register for the conference (payment) is different from the JumpStart® Meet&Match log-in details.

Invoice: If you require ACI-NA to send you an invoice for payment, please email jumpstart@airportscouncil.org.

Each individual attending 2023 JumpStart® is required to pay, even if you have multiple representatives from your airport/organization.   

Please click here to view our Registration and Cancellation Policies.

Airport Registration

JumpStart® registration has two steps:

Step 1

Register with JumpStart® Meet&Match to submit your wish list (before March 31, 2023). We’ll then send your preliminary draft JumpStart® schedule on May 1, 2023. The deadline to register for JumpStart® Meet&Match is March 31, 2023. If you register after March 31, 2023, we cannot guarantee that you will receive your preferred airline meetings. You can submit payment once you receive travel approval.

Step 2

Register for the conference and proceed with payment. Don’t forget to book your hotel room. Please register before the Early Bird deadline to ensure you receive airlines meetings. Please note that the log-in details to register for the conference (payment) is different from your JumpStart® Meet&Match log-in details.

Airline Registration

If you are interested in attending 2023 JumpStart® and would like a table, please contact us at jumpstart@airportscouncil.org for additional information.

JumpStart® Airline Representation Policy
JumpStart® strives to provide value to both participating airports and airlines. Therefore, airlines that choose to attend JumpStart® are not permitted to be represented by a consultant or another third-party organization. The chosen representative(s) must be direct employees of the airline itself. ACI-NA reserves the right to refuse, within its sole discretion, participation in Jumpstart®. 

Cancellations, Substitutions, and Refund Policies

Notice of cancellation must be submitted in writing to meetings@airportscouncil.org. Cancellation notices received by May 11, 2023, are subject to a $100 processing fee and will be processed after the meeting takes place. There are no refunds after the deadline date. No refunds for no shows, however, substitutions will be honored at any time.

More Information

Guest Registration Policy

Guest Registration includes access to the welcome reception and the closing night event. If a guest plans to attend any educational programming and/or airline-airport meetings, they must register for the full conference.

A guest is a spouse, significant other, friend, or adult child who is not in an industry-related occupation, volunteer or appointed position. A co-worker or an associate within the industry may not use the guest registration.

ACI-NA Sustainable Conferences Guidelines

Registration & Cancellation Policies

2022 Airline Attendees

Click here to view a full list of airline and airport attendees from the 2022 JumpStart® Air Service Development Conference.

ACI-NA continues to examine how we deliver valuable educational content and leadership development opportunities to help airports overcome new and emerging challenges.

Under the new combined JumpStart® Air Service Development Conference layout, the ACI-NA Small Airports Committee is scheduled to hold an in-depth Committee meeting to discuss ongoing operational and regulatory issues affecting small and non-hub airports on Sunday, June 11, 2023.

Following the Committee meeting and beginning on Monday, June 12, the 2023 JumpStart® Air Service Development Conference will help small and non-hub airports seize more opportunities to attract and maintain air service for your airport. The event will begin with a full day of educational sessions, followed by two days of airport-airline meetings. ACI-NA is pleased to announce we are adding more value to the conference by offering enhanced networking opportunities, a new mobile app to help you connect with attendees, and personalized scheduling to maximize your time at JumpStart®.

The 2023 agenda will be available in early April 2023

Who Should Attend

Any professional interested in learning about aviation trends as they pertain to small & non-hub airports.

Registration

ACI-NA Members who plan to ONLY attend the Small Airports Committee Meeting on June 11, 2023 (i.e., not attending any portion of JumpStart®) are permitted to do so without a fee, but must register in advance by emailing jumpstart@airportscouncil.org.

Please contact jumpstart@airportscouncil.org to receive additional information on how to register for the June 11 meeting.

Become A Sponsor

Sponsoring an ACI-NA conference or meeting offers your company a prime opportunity to network with existing clients and showcase your company’s goods and services to prospective customers in your target market. ACI-NA offers a variety of opportunities for companies of all sizes to sponsor any of our annual conferences and meetings and reach our airport and aviation-related business members.

Sponsorship opportunities are available for 2023 JumpStart®. Please contact Karynna at sponsorship@airportscouncil.org for additional details.

Frequently Asked Questions

Can I submit my airline wish list now and pay later?

Yes, you can submit your airline wish list now and pay later, however, please ensure you pay by May 11, 2023, to guarantee your airline meetings.

What is Step 1 – Meet&Match Registration?

Meet&Match is the dedicated online website for you to request airline meetings. Meet&Match allows you to create your profile, submit additional attendees from your airport, and submit your airline wish list. The Meet&Match registration deadline is March 31, 2023.

What is Step 2 – Conference Registration?

Conference registration (payment) is required for all attendees, even if you have multiple representatives from your airport/organization. It is important you pay by May 11, 2023, to guarantee your airline meetings.

What does JumpStart Meet&Match registration and wish list deadline mean?

You must submit your airline wish list by March 31, 2023, using the Meet&Match website.

What if I register after March 31, 2023?

If you register using the Meet&Match website after March 31, 2023, we cannot guarantee that you will secure meetings with your preferred airlines.

What is Meet&Match’s Primary Contact?

Meet&Match’s Primary Contact is the single designated person from an airport to receive emails from the JumpStart and Meet&Match website. If you are no longer the primary contact for your airport, please contact jumpstart@airportscouncil.org and we will set up a new profile for a colleague.

How does the Meet&Match scheduling work?

Once airlines and airports have submitted their wish lists, ACI-NA will use specialized software which will automatically confirm and schedule meetings. Please click here to view additional information on scheduling.

How do I request meetings?

The online Meet&Match website allows you to request meetings by creating a wish list of airlines you would like to meet with. The higher up an airline is on your wish list increases the probability of securing a meeting with that airline.

How will I be notified when new airlines register?

You will be notified by regular email updates when new airlines confirm to attend JumpStart.

Can my consultant register for Meet&Match (Step 1) and submit the airline wish list on behalf of my airport?

Yes, your consultant can register on behalf of your airport, but ACI-NA will only send email notifications to the primary contact registered in Meet&Match. This means the airport will not receive updates regarding their airline meeting schedule.

How many meetings do I get?

ACI-NA does not guarantee a minimum number of meetings. However, if you receive three or fewer meetings, ACI-NA will contact you directly to see if we can secure additional airline meetings to improve your JumpStart experience.

When do I obtain my final meeting schedule?

You will receive your final meeting schedule via email on May 30, 2023.

Will you work with my consultant to avoid meeting conflicts?

Yes, we will work directly with your consultant to avoid conflicts with meetings. If there is a meeting conflict, please let your consultant contact us.

Can I make changes to my schedule after receiving the preliminary schedule?

Yes, changes can be made to your schedule after receiving the preliminary schedule. Please notify us as soon as possible if you would like to request a change.

Can I cancel my meeting with a specific airline? 

Yes, you can cancel specific airline meetings when you receive your preliminary schedule if you feel that your meeting may not be valuable. However, you must notify us immediately.

What if I am unhappy with the number of meetings I receive?

ACI-NA will work directly with you to maximize your JumpStart experience. If you are still unhappy with your preliminary meeting schedule, ACI-NA will offer you a full refund.

Why is there a Consultant Member registration fee?

Consultants are charged a premium registration fee when representing airport clients. ACI-NA staff work with consultants to ensure that schedules are maintained, updated and that they avoid airport-airline meeting scheduling conflicts.

What if my airport is interested in hosting JumpStart in the future?

Please contact jumpstart@airportscouncil.org to express your interest. You can view the JumpStart host airport requirements here.

 

Please contact us at jumpstart@airportscouncil.org if you have any additional questions. 

As we continue taking important steps to provide for the health and safety of our attendees, we ask that you review our COVID-19 information and policies below. By registering for this event you agree to adhere to the below policies to sustain a healthy and safe environment for our attendees. It’s important that we all respond responsibly and transparently to these health precautions. Any and all private health and personal data will be treated with confidentiality and sensitivity.

COVID-19 SAFETY INFORMATION

In order to provide for the health and safety of all conference attendees and staff, ACI-NA adheres to the relevant guidance provided by national public health officials in Canada and the U.S., and follows the unique health requirements imposed by the provinces, states, and localities in which our events take place. ACI-NA requests that anyone who is sick refrain from attending our meetings and that those who begin displaying any Covid-19 symptoms leave the meeting immediately.

RELEASE AND ASSUMPTION OF RISK

Attendees to ACI-NA conferences and events will be required to confirm agreement with the following Release and Assumption of Risk:

I HEREBY RELEASE, WAIVE AND FOREVER DISCHARGE ANY AND ALL LIABILITY, CLAIMS, AND DEMANDS OF WHATEVER KIND OR NATURE AGAINST AIRPORTS COUNCIL INTERNATIONAL – NORTH AMERICA AND ITS AFFILIATED PARTNERS AND SPONSORS, INCLUDING IN EACH CASE, WITHOUT LIMITATION, THEIR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS (“RELEASED PARTIES”), EITHER IN LAW OR IN EQUITY, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, INCLUDING BUT NOT LIMITED TO DAMAGES OR LOSSES CAUSED BY THE NEGLIGENCE, FAULT OR CONDUCT OF ANY KIND ON THE PART OF  THE RELEASED PARTIES, INCLUDING BUT NOT LIMITED TO DEATH, BODILY INJURY, ILLNESS, ECONOMIC LOSS OR OUT OF POCKET EXPENSES, OR LOSS OR DAMAGE TO PROPERTY, WHICH I, MY HEIRS, ASSIGNEES, NEXT OF KIN AND/OR LEGALLY APPOINTED OR DESIGNATED REPRESENTATIVES, MAY HAVE OR WHICH MAY HEREINAFTER ACCRUE ON MY BEHALF, WHICH ARISE OR MAY HEREAFTER ARISE FROM MY PARTICIPATION IN THE CONFERENCE OR EVENT.

I acknowledge and understand the following:

  1. Participation in the conference or event includes possible exposure to and illness from infectious diseases, including but not limited to COVID-19. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist.
  2. I knowingly and freely assume all such risks related to illness and infectious diseases, such as COVID-19, even if arising from the negligence or fault of the Released Parties.
  3. I hereby knowingly assume the risk of injury, harm, and loss associated with the conference or event, including any injury, harm, or loss caused by the negligence, fault, or conduct of any kind on the part of the Released Parties.

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