2022 JumpStart® Air Service Development Conference

ACI-NA’s JumpStart® Air Service Development Conference is North America’s premier air service development conference. The 2022 JumpStart® Conference will take place in Reno, NV from June 13 – 15, 2022 at our host hotel, the Peppermill Resort Spa Casino. The event will begin with a full day of educational sessions, followed by two days of airport-airline meetings.

Please Note: On June 12, 2022, there will be a Small Airports Committee Meeting from 1:30 pm to 5:00 pm. Click here for more information.

Please contact jumpstart@airportscouncil.org for more information.

STEP 1

Meet&Match Registration
Register with JumpStart® Meet&Match to submit your wish list (before April 1, 2022).

STEP 2

Conference Registration
Register for the conference and proceed with payment. Don’t forget to book your hotel room.

   

Returning Airports for 2022 JumpStart®
Update your wish list and view your JumpStart® meeting schedule in Meet&Match.

Important JumpStart® Dates

  • December 13, 2021 – JumpStart® Meet&Match and conference registration opens
  • April 1, 2022 – JumpStart® Meet&Match registration and wish list deadline.
    If we do not receive your wish list by April 1, 2022 we cannot guarantee any meetings at JumpStart® 2022.
  • May 2, 2022 – JumpStart® e-mails preliminary meeting schedule to airports
    It is advised that you should not book your flights until you have seen your preliminary meeting schedule
  • May 13, 2022 – EarlyBird conference registration rate deadline
  • May 13, 2022 – Conference payment due to guarantee airline meetings
  • May 13, 2022 -ACI-NA hotel discount rate deadline
  • May 31, 2022 – JumpStart® e-mails final meeting schedule to airports
  • June 13-15, 2022 – JumpStart® Conference

Step 1 – Meet&Match Registration
Meet&Match is the dedicated online website for airports to request airline meetings. Meet&Match allows you to create your profile and submit your airline wish list. Only one Meet&Match registration per airport is permitted – Meet&Match primary contact.  The Meet&Match registration deadline is April 1, 2022.

You can submit your airline wish list now and pay later. Please ensure to payment is received by May 13, 2022, to guarantee your airline meetings.

Step 2 – Conference Registration
Conference registration (payment) is required for all attendees, even if you have multiple representatives from your airport/organization. It is important you pay by May 13, 2022, to guarantee your meetings with airlines.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

  • Airports looking to add new airlines and routes to their facilities
  • Airlines looking to add new service routes to their portfolio

Why Attend?

ACI-NA’s JumpStart® Air Service Development Conference is a “speed dating” program designed to bring airports and airlines together for brief strategic meetings.

Organized by Airports Council International-North America, a non-profit trade association, JumpStart® stands apart from others as the most affordable event that brings airports and airlines together. It is the event with the most career-enhancing educational programming.

Airports request a private, 20-minute meeting with up to 12 airlines. ACI-NA this year will again be using an online matching program to facilitate the scheduling of the airports and airlines that request meetings. The airlines also make their own wish lists of communities they would like to meet. With the assistance of the matching software, ACI-NA staff crafts a meeting schedule for each airport with airlines that want to meet them. In 2019, JumpStart® connected airline route planners from 26 airlines at over 1,213 one-on-one meetings.

What JumpStart® can offer you: 

Educational Content

There will be a dedicated day of educational sessions, tailored for air service development attendees. These sessions will provide in-depth knowledge on industry trends and air service, allowing you to expand your expertise when meeting with airlines.

Increased Networking Opportunities

These social events will be invaluable as they allow you to have greater exposure to airlines and further expand your industry contacts. You will have greater opportunity of networking under less formal conditions than your JumpStart meetings.

Mobile Application

You will have the ability to download and use the official mobile app to access the conference agenda, airline meeting schedule, and connect virtually with attendees. The mobile application will allow you to carry an updated meeting schedule in your pocket.

Personalized Schedules

Your JumpStart schedule will be made to suit your preferences and time constraints as best as possible. We will work with your consultants directly to ensure they don’t have any meeting conflicts, ensuring you have a seamless JumpStart experience.

Peppermill Resort Spa Casino

2707 S Virginia St
Reno, NV 89502

To reserve by phone, call the Peppermill Resort Spa Casino directly, through +1-866-821-9996.

Be sure to identify yourself as being with the ACI-NA Group to receive the group rate of $160 USD per night single/double occupancy plus applicable taxes. The last day to receive this discounted rate is Friday, May 13, 2022. Rooms may sell out before this date, so make your reservations early.

Transportation Options

The Peppermill Resort Spa Casino is centrally located and getting to the hotel is simple with a shuttle service, TNC’s, taxi service and car rental companies. Contact the hotel team at +1-866-821-9996 or click here for more information.

Note: Estimated charges, fees, and schedules below are not guaranteed by hotel. Travel distance may be affected by local conditions and traffic.

Taxi: Taxicabs are available and provide service to downtown. The estimated fare to the hotel is $20 (one way).

Shuttle: The hotel provides a complimentary airport shuttle service. The shuttle departs from the airport every half hour from 4:15 am -11:45 pm.  Pick up is at the North Exit of the Baggage Claim area. The shuttle departs from the Peppermill every half hour from 4:00 am – 11:30 pm. Pick up is at the valet area outside the Hotel Lobby.

Car: From Reno-Tahoe International Airport, the travel distance is approximately 3 miles via E Plumy Lane and the travel time is approximately 10 minutes.

Bus: The City Bus service is provided by RTC ride between airport and downtown Reno. The one-way fare is $2. Please click here for more information.

TNC’s: Uber and Lyft are authorized at Reno-Tahoe International Airport. The estimated fare to the hotel is $14 (one way).

Rental Car: There are nine car rental companies that operate at RNO airport. For more information, please click here for more information.

All events will be held at the Peppermill Resort Spa Casino unless otherwise noted.

This agenda is subject to change.

Sunday, June 12, 2022

  • Air Service Committee Steering Group Members – 12:00 pm to 1:15 pm (invitation only) 
  • Small Airports Committee Meeting – 1:30 pm to 5:00 pm (Open to all registered attendees).
  • U.S. International Air Service Program Meeting – 2:00 pm to 4:00 pm (Open to USIASP Members Only)

Monday, June 13, 2022

  • Full day of educational sessions – 9:00 am to 5:00 pm
  • Networking Reception – 5:15 pm to 6:30 pm

Tuesday, June 14, 2022

  • Airport/airline one-on-one meetings – 9:00 am to 5:00 pm
  • Host Airport Event (see below for more information) – 5:30 pm

Wednesday, June 15, 2022

  • Airport/airline one-on-one meetings – 9:00 am to 3:00 pm

Tuesday, June 14, 2022
Hyatt Regency Lake Tahoe

Buses Depart at 5:30 pm from the Peppermill Resort Spa Casino
Open to all registered attendees

Your Tuesday Night Event will take you to 6,225 feet above sea level. You will be transported to the shores of Lake Tahoe, the largest alpine lake in North America, known for the clarity of its water and the panorama of surrounding snow-capped mountains on all sides. It is here that the Reno-Tahoe International Airport will host you at the Hyatt Regency Lake Tahoe in Incline Village, Nevada. The breathtaking sites you will encounter, including the spectacular Tahoe sunset, are worth the 45-minute drive.  At the Hyatt, you will be greeted with an unparalleled view of the entire Lake Tahoe basin.  With access to their private beach, patio fire pits, and chef-inspired high-Sierra cuisine, we guarantee an authentic and memorable experience. We sincerely hope you will join us.

Transportation: 

Roundtrip transportation will be provided. Buses will depart at 5:30 pm from the Peppermill Resort Spa Casino.

Early-Bird Registration
(Until May 13)

Regular Registration
(After May 13)

Member

$1,100

$1,550

Non-Member

$1,700

$2,150

Consultant*

$1,450

$1,950

*Consultants are charged a premium registration fee when representing airport clients. ACI-NA staff work with consultants to ensure that meeting schedules are maintained, updated and that they avoid airport-airline meeting scheduling conflicts.

Conference Package

Your registration fee includes all conference materials and the following meal functions:

Sunday – PM Break w/ beverages and snacks provided for participants of the Small Airports Committee Meeting
Monday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks
Tuesday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks
Wednesday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks

How To Register

Online registration for the 2022 JumpStart® Air Service Development Conference is now open.

Note: the log-in details to register for the conference (payment) is different from the JumpStart® Meet&Match log-in details.

Check Payments: If you would like to pay by check, please click here for the check payment registration form and return the form along with payment to the address listed. Check payment registration forms emailed or faxed to our office will NOT be processed.

Invoice: If you require ACI-NA to send you an invoice for payment, please email jumpstart@airportscouncil.org.

Each individual attending 2022 JumpStart® is required to pay, even if you have multiple representatives from your airport/organization.   

Please click here to view our Registration and Cancellation Policies.

Airport Registration

JumpStart® registration has two steps:

Step 1

Register with JumpStart® Meet&Match to submit your wish list (before April 1, 2022). We’ll then send your preliminary draft JumpStart® schedule on May 2, 2022. The deadline to register for JumpStart® Meet&Match is April 1, 2022. If you register after April 1, 2022, we cannot guarantee that you will receive your preferred airline meetings. You can submit payment once you receive travel approval.

Step 2

Register for the conference and proceed with payment. Don’t forget to book your hotel room. Please register before the Early Bird deadline to ensure you receive airlines meetings. Please note that the log-in details to register for the conference (payment) is different from your JumpStart® Meet&Match log-in details.

Airline Registration

If you are interested in attending 2022 JumpStart® and would like a table, please contact us at jumpstart@airportscouncil.org for additional information.

JumpStart® Airline Representation Policy
JumpStart® strives to provide value to both participating airports and airlines. Therefore, airlines that choose to attend JumpStart® are not permitted to be represented by a consultant or another third-party organization. The chosen representative(s) must be direct employees of the airline itself. ACI-NA reserves the right to refuse, within its sole discretion, participation in Jumpstart®. 

Cancellations, Substitutions, and Refund Policies

Notice of cancellation must be submitted in writing to meetings@airportscouncil.org. Cancellation notices received by May 13, 2022, are subject to a $100 processing fee and will be processed after the meeting takes place. There are no refunds after the deadline date. No refunds for no shows, however, substitutions will be honored at any time.

More Information

Guest Registration Policy

Guest Registration includes access to the welcome reception and the closing night event. If a guest plans to attend any educational programming and/or airline-airport meetings, s/he must register for the full conference.

A guest is a spouse, significant other, friend, or adult child who is not in an industry-related occupation, volunteer or appointed position. A co-worker or an associate within the industry may not use the guest registration.

ACI-NA Sustainable Conferences Guidelines

Registration & Cancellation Policies

Click here to view a full list of airline and airport attendees from the 2019 JumpStart® Air Service Development Conference.

ACI-NA continues to examine how we deliver valuable educational content and leadership development opportunities to help airports overcome new and emerging challenges.

Under the new combined JumpStart® Air Service Development Conference layout, the ACI-NA Small Airports Committee is scheduled to hold an in-depth Committee meeting to discuss ongoing operational and regulatory issues affecting small and non-hub airports on Sunday, June 12, 2022.

Following the Committee meeting and beginning on Monday, June 13, the 2022 JumpStart® Air Service Development Conference will help small and non-hub airports seize more opportunities to attract and maintain air service for your airport. The event will begin with a full day of educational sessions, followed by two days of airport-airline meetings. ACI-NA is pleased to announce we are adding more value to the conference by offering enhanced networking opportunities, a new mobile app to help you connect with attendees, and personalized scheduling to maximize your time at JumpStart®.

Who Should Attend

Any professional interested in learning about aviation trends as they pertain to small & non-hub airports.

Registration

ACI-NA Members who plan to ONLY attend the Small Airports Committee Meeting on June 12, 2022 (i.e., not attending any portion of JumpStart®) are permitted to do so without a fee, but must register in advance.

Please contact jumpstart@airportscouncil.org to receive additional information on how to register for the June 12 meeting.

Media Partner

Become a Sponsor

Sponsoring an ACI-NA conference or meeting offers your company a prime opportunity to network with existing clients and showcase your company’s goods and services to prospective customers in your target market. ACI-NA offers a variety of opportunities for companies of all sizes to sponsor any of our annual conferences and meetings and reach our airport and aviation-related business members.

Sponsorship opportunities are available for 2022 JumpStart®. Please contact Karynna at sponsorship@airportscouncil.org for additional details.

Frequently Asked Questions

Can I submit my airline wish list now and pay later?

Yes, you can submit your airline wish list now and pay later, however, please ensure to pay by May 13, 2022, to guarantee your airline meetings.

What is Step 1 – Meet&Match Registration?

Meet&Match is the dedicated online website for you to request airline meetings. Meet&Match allows you to create your profile, submit additional attendees from your airport, and submit your airline wish list. The Meet&Match registration deadline is April 1, 2022.

What is Step 2 – Conference Registration?

Conference registration (payment) is required for all attendees, even if you have multiple representatives from your airport/organization. It is important you pay by May 13, 2022, to guarantee your airline meetings.

What does JumpStart Meet&Match registration and wish list deadline mean?

You must submit your airline wish list by April 1, 2022, using the Meet&Match website.

What if I register after April 1, 2022?

If you register using the Meet&Match website after April 1, 2022, we cannot guarantee that you will secure meetings with your preferred airlines.

What is Meet&Match’s Primary Contact?

Meet&Match’s Primary Contact is the single designated person from an airport to receive emails from the JumpStart and Meet&Match website. If you are no longer the primary contact for your airport, please contact JumpStart@airportscouncil.org and we will set up a new profile for a colleague.

How does the Meet&Match scheduling work?

Once airlines and airports have submitted their wish lists, ACI-NA will use specialized software which will automatically confirm and schedule meetings. Please click here to view additional information on scheduling.

How do I request meetings?

The online Meet&Match website allows you to request meetings by creating a wish list of airlines you would like to meet with. The higher up an airline is on your wish list increases the probability of securing a meeting with that airline.

How will I be notified when new airlines register?

You will be notified by regular email updates when new airlines confirm to attend JumpStart.

How many meetings do I get?

The maximum number of meetings you can have is 12. ACI-NA does not guarantee a minimum number of meetings. However, if you receive three or fewer meetings, ACI-NA will contact you directly to see if we can secure additional airline meetings to improve your JumpStart experience.

When do I obtain my final meeting schedule?

You will receive your final meeting schedule via email on May 31, 2022.

Will you work with my consultant to avoid meeting conflicts?

Yes, we will work directly with your consultant to avoid conflicts with meetings. If there is a meeting conflict, please let your consultant contact us.

Can I make changes to my schedule after receiving the preliminary schedule?

Yes, changes can be made to your schedule after receiving the preliminary schedule. Please notify us as soon as possible if you would like to request a change.

Can I cancel my meeting with a specific airline? 

Yes, you can cancel specific airline meetings when you receive your preliminary schedule if you feel that your meeting may not valuable. However, you must notify us immediately.

What if I am unhappy with the number of meetings I receive?

ACI-NA will work directly with you to maximize your JumpStart experience. If you are still unhappy with your preliminary meeting schedule, ACI-NA will offer you a full refund.

Why is there a Consultant Member registration fee?

Consultants are charged a premium registration fee when representing airport clients. ACI-NA staff work with consultants to ensure that schedules are maintained, updated and that they avoid airport-airline meeting scheduling conflicts.

What if my airport is interested in hosting JumpStart in the future?

Please contact JumpStart@airportscouncil.org to express your interest. You can view the JumpStart host airport requirements here.

 

Please contact us at JumpStart@airportscouncil.org if you have any additional questions. 

As we continue taking important steps to provide for the health and safety of our attendees, we ask that you review our COVID-19 information and policies below. By registering for this event you agree to adhere to the below policies to sustain a healthy and safe environment for our attendees. It’s important that we all respond responsibly and transparently to these health precautions. Any and all private health and personal data will be treated with confidentiality and sensitivity.

COVID-19 SAFETY INFORMATION

Because COVID-19 is extremely contagious and is spread mainly from person-to-person contact, Airports Council International – North America (“ACI-NA”) has adopted preventative measures to reduce the spread of the COVID virus at its conferences and events in accordance with guidance published by the U.S. Centers for Disease Control and Prevention for events and gatherings, in coordination with event host properties.  ACI-NA will comply with all applicable requirements imposed by state, provincial, and local health authorities for the locality in which the conference or event takes place.  However, ACI-NA cannot guarantee that conference attendees will not become infected with COVID-19.

Individuals who fall within either of the categories listed below should not attend ACI-NA conferences or events:

  1. Individuals who are experiencing, or within the 14 days prior to the conference or event have experienced, symptoms associated with COVID-19; or
  2. Individuals who believe that they may have been exposed to a confirmed or suspected case of COVID-19 or have been diagnosed with COVID-19 and are not yet cleared as non-contagious by state or local public health authorities or the health care team responsible for their treatment.

Conference and event attendees should self-monitor for signs and symptoms of COVID-19 and are asked to contact ACI-NA at covidcompliance@airportscouncil.org if experiencing symptoms of COVID-19 within 14 days after participating in an ACI-NA conference or event.

MASK POLICY

In order to provide for the health and safety of all conference attendees and staff, and consistent with guidance provided by public health officials, ACI-NA requests that all conference attendees who are not fully vaccinated against COVID-19 properly use facial coverings in all meeting and break rooms at all times during ACI-NA conferences and events.

RELEASE AND ASSUMPTION OF RISK

Attendees to ACI-NA conferences and events will be required to confirm agreement with the following Release and Assumption of Risk:

I HEREBY RELEASE, WAIVE AND FOREVER DISCHARGE ANY AND ALL LIABILITY, CLAIMS, AND DEMANDS OF WHATEVER KIND OR NATURE AGAINST AIRPORTS COUNCIL INTERNATIONAL – NORTH AMERICA AND ITS AFFILIATED PARTNERS AND SPONSORS, INCLUDING IN EACH CASE, WITHOUT LIMITATION, THEIR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS (“RELEASED PARTIES”), EITHER IN LAW OR IN EQUITY, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, INCLUDING BUT NOT LIMITED TO DAMAGES OR LOSSES CAUSED BY THE NEGLIGENCE, FAULT OR CONDUCT OF ANY KIND ON THE PART OF  THE RELEASED PARTIES, INCLUDING BUT NOT LIMITED TO DEATH, BODILY INJURY, ILLNESS, ECONOMIC LOSS OR OUT OF POCKET EXPENSES, OR LOSS OR DAMAGE TO PROPERTY, WHICH I, MY HEIRS, ASSIGNEES, NEXT OF KIN AND/OR LEGALLY APPOINTED OR DESIGNATED REPRESENTATIVES, MAY HAVE OR WHICH MAY HEREINAFTER ACCRUE ON MY BEHALF, WHICH ARISE OR MAY HEREAFTER ARISE FROM MY PARTICIPATION IN THE CONFERENCE OR EVENT.

I acknowledge and understand the following:

  1. Participation in the conference or event includes possible exposure to and illness from infectious diseases, including but not limited to COVID-19. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist.
  2. I knowingly and freely assume all such risks related to illness and infectious diseases, such as COVID-19, even if arising from the negligence or fault of the Released Parties.
  3. I hereby knowingly assume the risk of injury, harm, and loss associated with the conference or event, including any injury, harm, or loss caused by the negligence, fault, or conduct of any kind on the part of the Released Parties.

Host Airport