Keynote Speaker

Tom Costello

Journalist and Correspondent
NBC News

Join us for a conversation with Tom Costello from NBC News and hear about his experience reporting from the frontlines of the COVID-19 pandemic and its direct impact on the aviation industry. Costello has closely covered the COVID-19 pandemic, the expansion into commercial space travel, unruly passengers, and every major aviation incident since 2005.

Reconnecting Possibility

Following a year and a half of turbulence, ACI-NA is thrilled to reconnect the airport industry together again during the 2021 ACI-NA Annual Conference and Exhibition. We could not be more excited to see everyone together again November 6 – 9, 2021, in Reno, NV.

Over the years, attendees have counted on the ACI-NA Annual Conference and Exhibition to stay ahead of emerging trends, see the latest industry solutions, and connect with friends and colleagues.  While so much has changed in our ever-evolving industry, attendees can continue to count on ACI-NA to deliver a forward-thinking conference agenda that positions the industry for success in the years to come.

Pre-Conference Workshops and Agenda Highlights

On November 6 – 7, ACI-NA is pleased to present several pre-conference workshops covering nearly every topic of airport management, including the environment, legal, finance, infrastructure and planning, and more.

New for 2021: ACI-NA’s famed Marketing and Communications Conference will be held as a pre-conference workshop!

More agenda details will be announced soon!

Industry Solutions

Thank you to our industry exhibitors that continue to support the industry’s largest “for airports, by airports” trade show in the world.

View our growing exhibition floor >>

Our Sponsors

Thank you to our 2021 sponsors for their generous support.

Check out our 2021 conference sponsors and partners >>

Online registration is now CLOSED.

On-site registration will be available in Reno.

Full Conference Registration Includes:

  • Committee Workshops & Meetings (November 6-7)
  • General Sessions
  • Educational Sessions
  • Exhibition Hall
  • Chair’s Hand Off Reception
  • Closing Night Event
  • Breakfast, lunch, and break refreshments are also provided.

We will be offering a “One Day Pass” for the 2021 ACI-NA Annual Conference & Exhibition.  The One Day Pass allows full participation in educational programming and access to the expo show floor for a single day.  To attend the conference for multiple days, please register for the Full Conference.


Before September 10


After September 10


One-Day Pass



Before September 10


After September 10


One-Day Pass


U.S./Canadian Federal Government


First Time Attendee


Young Professional




Committee Workshop Packages

Saturday, Nov. 6 & Sunday, Nov. 7, 2021

Included in full conference registration

NEW: Monday, Nov. 8 included in committee workshop registration

Available committee workshops include:

Environmental Affairs
Business Information Technology
Legal Affairs
NEW: Marketing & Communications


Before September 10


After September 10



Before September 10


After September 10


Full Conference registration includes entrance to the general sessions, all educational sessions, the exhibition hall (including all meals and receptions in the exhibition hall), grand opening reception, chair’s hand-off reception, and closing night event. Full Conference Registration includes attendance at Committee Workshops.

One Day Pass registration includes attendance to all functions for the specified day(s) purchased. Only one guest allowed per Full Conference Registration. Each guest must be registered with a Full Conference attendee. Guests cannot register on their own.

Guest registration includes access to the exhibition hall (including all meals and receptions in the exhibition hall), grand opening reception, chair’s handoff reception, and closing night event. If a guest plans to attend any educational programming, s/he must register for the full conference.

A guest is a spouse, significant other, friend, or adult child who is not in an industry related occupation, volunteer or appointed position. A co-worker or an associate within the industry may not use the guest registration.

Here at ACI-NA we have been busy creating a schedule full of innovative sessions, workshops and educational opportunities. We invite you to join your fellow aviation industry professionals in Reno at the 2021 ACI-NA Annual Conference and Exhibition. This event is sure to provide many exciting networking events for you and your colleagues.

View our working agenda below and check back for future additions and changes.

Committee Workshops at the 2021 Annual Conference and Exhibition will take place on Saturday, November 6 and Sunday, November 7.

Agendas are subject to change and will be updated periodically.

Air Cargo

Room A14 + A15

November 7
9:00 AM – 3:00 PM

Business Information Technology

Room A1 + A6

November 6
8:30 AM – 5:00 PM

 November 7
9:00 AM – 4:45 PM

Commercial Management

Room D1

November 7
9:00 AM – 3:00 PM

Environmental Affairs

Room A5

November 6
8:30 AM – 5:00 PM

 November 7
9:00 AM – 4:45 PM


Room A14 + A15

November 7
9:00 AM – 4:45 PM

Legal Affairs

Room A2

November 6
8:30 AM – 5:30 PM

 November 7
9:00 AM – 4:45 PM

Marketing & Communications

Room A7 + A8 + A9

November 6
8:30 AM – 5:00 PM

 November 7
9:00 AM – 4:45 PM

Operations, Planning, Safety, Infrastructure, & Development Committee (OPSID)

Room A3 + A4

November 6
8:30 AM – 5:30 PM

 November 7
9:00 AM – 4:45 PM

Become an Exhibitor

Exhibiting at the ACI-NA Annual Conference & Exhibition allows you to showcase your products and services to over 2,000 airport professionals representing over 225 airports – all in one place at one time. Join your current and future airport clients at the largest and fastest growing airport show in North America.

For information about becoming an exhibitor, please contact Brad Lewis, Director of Exhibit Sales & Operations, at or 301-625-5123.

Due to overwhelming demand, the group block and the hotel at Atlantis Casino Resort are sold out on certain nights. Rooms are still available for a higher rate.

Additional rooms have been set aside at The Nugget Casino Resort. The ACI-NA discounted rate is $131 per room, single/double occupancy, per night plus applicable taxes. Book online or call toll free 1-800-648-1177 to reserve. Reference Airports Council International-North America when calling. Rooms are available until the booking deadline, Friday, October 15, 2021 or until sold out, whichever comes first.

A deposit of one (1) night’s room/tax is required at time of booking.  This deposit is refundable if reservation is canceled 72 hours (3 days) prior to arrival.

The Nugget Casino Resort

1100 Nugget Avenue
Sparks, Nevada 89431

Toll Free Reservations: 800-648-1177

The following amenities are included in the guest room rate:

  • Daily complimentary wireless internet in guest rooms
  • Complimentary local phone calls
  • Daily complimentary bottled water, two bottles per day
  • Keurig coffee maker
  • In-room safe
  • Round-trip shuttle transportation service to the Reno-Tahoe International Airport, 7 am – 9 pm on an hourly schedule
  • Unlimited use of the year-round Atrium Pool
  • Unlimited use of the Fitness Center
  • Self-parking in our secured, covered parking structure
  • Daily housekeeping

The Nugget is a short 12-minute ride from the Reno-Sparks Convention Center. Complimentary air conditioned coach buses will shuttle attendees to/from the Reno-Sparks Convention Center on a schedule that will be posted soon.

Need to know

  • Be sure to identify yourself as being with the ACI-NA Group to receive the discounted rates.
  • Please note: Each attendee may only reserve one (1) room at the time of the reservation.
  • Hotel accommodations should be booked directly through the hotel website, not through any other third-party company offering hotel reservation services. ACI-NA does not contract any third-party companies, including Global Elite Travel, to manage hotel reservations.

Atlantis Casino Resort and Spa

3800 S. Virginia Street
Reno, Nevada 89502

Toll Free Reservations: 800-723-6500

Due to overwhelming demand, the group block and the hotel are sold out on certain nights. Rooms are still available for a higher rate.

The Resort Fee is exclusively WAIVED for attendees booking a room within the room block, and will include the following amenities:

  • Unlimited local phone calls
  • Unlimited 800/Toll-Free phone calls
  • In-room coffee service
  • Valet and self-parking
  • Use of fitness center
  • Use of indoor and outdoor pools & whirlpool spa
  • In-room safes
  • Concierge services
  • Boarding pass printing
  • Two bottles of spring water per room daily
  • Extended check-out time of 12:00 PM (Noon)

Atlantis Casino Resort and Spa also provides complimentary round-trip shuttle service between the airport and Hotel.

A deposit of one (1) night’s room/tax is required at time of booking.  This deposit is refundable if reservation is canceled 24 hours prior to arrival.

Need to know

  • Be sure to identify yourself as being with the ACI-NA Group to receive the discounted rates.
  • Please note: Each attendee may only reserve one (1) room at the time of the reservation.
  • Hotel accommodations should be booked directly through the hotel website, not through any other third-party company offering hotel reservation services. ACI-NA does not contract any third-party companies, including Global Elite Travel, to manage hotel reservations.

For information about becoming an sponsor, please contact Karynna Baresel at or 856-428-0641.

*UPDATE*: pursuant to Nevada Emergency Directive 047, as of July 30, 2021, everyone, including fully vaccinated individuals, must wear a mask in public indoor settings.

Governor’s Executive Order:

Press Release:

As we continue taking important steps to provide for the health and safety of our attendees, we ask that you review our COVID-19 information and policies below. By registering for this event you agree to adhere to the below policies to sustain a healthy and safe environment for our attendees. It’s important that we all respond responsibly and transparently to these health precautions. Any and all private health and personal data will be treated with confidentiality and sensitivity.


Because COVID-19 is extremely contagious and is spread mainly from person-to-person contact, Airports Council International – North America (“ACI-NA”) has adopted preventative measures to reduce the spread of the COVID virus at its conferences and events in accordance with guidance published by the U.S. Centers for Disease Control and Prevention for events and gatherings, in coordination with event host properties.  ACI-NA will comply with all applicable requirements imposed by state, provincial, and local health authorities for the locality in which the conference or event takes place.  However, ACI-NA cannot guarantee that conference attendees will not become infected with COVID-19.

Individuals who fall within either of the categories listed below should not attend ACI-NA conferences or events:

    1. Individuals who are experiencing, or within the 14 days prior to the conference or event have experienced, symptoms associated with COVID-19; or
    2. Individuals who believe that they may have been exposed to a confirmed or suspected case of COVID-19 or have been diagnosed with COVID-19 and are not yet cleared as non-contagious by state or local public health authorities or the health care team responsible for their treatment.

If you experience covid symptoms onsite, we ask that you self quarantine and stay in your guest room and not come to the meeting area. Please contact the front desk immediately, should you experience symptoms onsite.

Conference and event attendees should self-monitor for signs and symptoms of COVID-19 and are asked to contact ACI-NA at if experiencing symptoms of COVID-19 within 14 days after participating in an ACI-NA conference or event.


In order to provide for the health and safety of all conference attendees and staff, and consistent with guidance provided by public health officials, ACI-NA requests that all conference attendees wear face coverings in all meeting and break rooms at all times during ACI-NA conferences and events.

Masks will be required at all ACI-NA indoor activities including in the following locations:

  • General + Keynote Sessions
  • Breakout Sessions
  • Exhibition floor
  • Meeting rooms
  • Networking events (unless actively eating or drinking)
    • Masks will be available for any attendee who needs one.
    • KN95 and face shield will be available to staff
    • There is access to the outside at the center should you need to get some air
    • We are looking to you to help set an example, by wearing your mask and to be our safety ambassadors
    • If you see fragrant violations to the mask policy, please let an executive staff member know or report it to the meetings team and we will handle.

Social Distancing

  • Room set-ups have been modified, where possible, to encourage social distancing.
  • Large gathering locations, including the General Session/Keynote room will be set to accommodate social distancing.
  • Floor stickers will be placed in the meeting area to remind people to physical distance.
  • Comfort level ribbons will be made available at the ribbon wall:
    • Red – I need distance
    • Yellow – Elbow bumps

Hand Sanitizer

  • Hand sanitizer stations will be positioned throughout the meeting space along with signage reminding you to wash and sanitize your hands frequently.
  • Mini hand sanitizer bottles will be distributed at registration.

General Session Room Disinfecting Courtesy of Build With Robots Inc.:

The Breezy One autonomous disinfecting robots keep airports safe. Breezy One robots support janitorial staff by eliminating 99.9999% of pathogens, with an entire gate being disinfected in just 30 seconds. Breezy One’s reliability will help airports obtain and retain GBAC certification. Disinfect to protect!


Attendees to ACI-NA conferences and events will be required to confirm agreement with the following Release and Assumption of Risk:


I acknowledge and understand the following:

    1. Participation in the conference or event includes possible exposure to and illness from infectious diseases, including but not limited to COVID-19. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist.
    1. I knowingly and freely assume all such risks related to illness and infectious diseases, such as COVID-19, even if arising from the negligence or fault of the Released Parties.
    1. I hereby knowingly assume the risk of injury, harm, and loss associated with the conference or event, including any injury, harm, or loss caused by the negligence, fault, or conduct of any kind on the part of the Released Parties.

Frequent Asked Questions

This is my first time attending, what should I expect?

This conference brings together airport professionals and businesses that serve airports to attend outstanding education sessions and networking opportunities.  In addition, there is an exhibition hall that showcases the latest and greatest products and services.

You can expect to meet and network with many of the nation and world’s leading minds in aviation as well as receive education and information on the latest trends and issues.

Do I have to be a member to attend?

You do not have to be a member to attend the conference.  Any and all aviation professionals are welcome.  Please refer to the registration tab to view the conference rates.

How do I become an exhibitor?

If you are interested in becoming an exhibitor please contact Brad Lewis, and/or visit the Exhibit tab for more information about fees, deadlines, etc.

How do I become an sponsor?

If you are interested in becoming an exhibitor please contact Karynna Baresel, and/or visit the Sponsor tab  for more information about fees, deadlines, etc.

How much does it cost to register?

Please refer to the Registration tab to view the registration fees and deadlines.

What if I registered, but can no longer attend? Can I send someone else in my place?

If you cancel your registration by Friday, September 10, 2021, you can receive a refund.  Any cancellations received after this date will be charged a $100 cancellation fee.  No cancellations will accepted after Friday, September 10, 2021, however substitutions will be accepted at any time. Any refunds due will be processed after the event has concluded.

How can I obtain a Visa letter?

To request a visa letter please email Deirdre Clemmons, Vice President, Meetings, Education and Partnerships at

Is there a cut-off date to register before the conference?

The cut-off date to receive the early bird registration rate is Friday, September 10, 2021.  Pre-Registration will close on Monday, September 19, 2016.  If you have not yet registered by that date, you will have to register onsite.

Is it possible to purchase a floor pass or pay to visit the exhibit hall only?

There is a one-day pass registration.  Please refer to the registration tab to view the fees.

Who do I contact with registration questions?

All registration questions can be directed to or via phone (202) 293-8500.

Can I register onsite?

Yes, onsite registration will be available as follows:

Attendee and Exhibitor Registration:
Saturday, November 6, 7:30 AM – 6:30 PM
Sunday, November 7, 7:30 AM – 7:00 PM
Monday, November 8,  7:30 AM – 7:00 PM
Tuesday, November 9, 7:30 AM – 4:00 PM

Can I register online with a check?

No, you must use a credit or debit card in order to register online.

Is there a designated host hotel? What if the hotel is sold out on some or all of the nights I need?

The host hotel for the conference is the Atlantis Casino Resort.  A discounted block of rooms is available for conference attendees.  Book early as the block will most likely sell out BEFORE the hotel cutoff date. If the hotel is sold out some or all of the nights, there are nearby hotels that may have availability at current prevailing rates.

How far is the Atlantis Casino Resort rom the Reno-Sparks Convention Center?

The Atlantis Casino Resort is attached to the Reno-Sparks Convention Center via an enclosed skybridge.

Where are the Conference sessions and Exhibition being held?

All conference activities beginning with the Exhibition Hall Grand Opening on Sunday evening will take place at the Reno-Sparks Convention Center unless noted otherwise.

How do I register as media/press and obtain press credentials?

For more information on media/press registration, please contact Scott Elmore, Vice President, Communications and Marketing via email at

What meals are included in the registration fees?

Committee Meetings on Saturday and Sunday include continental breakfast, am/pm breaks and lunch for attendees.

Conference and Exhibition meals included in the registration fees are continental breakfast, am/pm breaks and lunch.  No dinners, unless noted, are included in the fees.

What is the attire?

The attire for the educational sessions and exhibition hall is business casual.

The suggested attire for the Closing Night event is casual.

Please wear comfortable shoes and bring a light sweater or jacket as meeting rooms can be cool.  Please note that the average high temperature for Reno in November is 55oF with lows around 26oF.  Please check the weather and plan accordingly.

I am interested in participating as a speaker. How do I obtain more information about speaker opportunities?

Please contact Deirdre Clemmons, Senior Vice President, Events & Strategic Partnerships to inquire about speaking opportunities.  She can be reached via email at

What is there to do in Reno?

There are a host of activities and things to do in Long Beach.  Please visit Visit Reno Tahoe, the official tourism website for Reno-Tahoe for visitor information.

ACI-NA meetings and events are intended for adults only and no children under the age of 16 are permitted to register or attend.  Children under the age of 16 are not permitted on the trade show floor at any time.  Anyone under the age of 18 must be accompanied by a parent or legal guardian while on the trade show floor.

How do I tweet about the conference?

The hashtag to tweet about the conference is #ACINA21

Is there accessibility for persons with disabilities at the Reno Sparks Convention Center?

Yes. Please contact the Reno-Sparks Convention Center to discuss your specific needs.

You can call 775-229-7620 or email to discuss with a center representative.

Host Airport

Proud to be a

2021 Annual Conference and Exhibition Sponsors