The 2023 ACI-NA Business of Airports Conference is the industry’s forum to help airports and stakeholders better understand the evolving airport business model. Join us and take a deep dive into concessions management, financial management, workforce planning, and new trends in aeronautical and non-aeronautical revenue. All sessions will take place at the Phoenician Scottsdale.
Meet Your Keynote
Ali Faddis
Director, Air Safety and Operations, Amazon Global Air
At the 2023 Business of Airports Conference, we are thrilled to welcome Ali Faddis as the keynote speaker for this event. Her experience with operations and safety provide a deep foundation from which she has built her impressive career. Faddis is currently Director, Air Safety & Operations for Amazon Global Air, hired in January 2022. Previously, she worked for 19 years with Horizon Air, the regional airline partner to Alaska Airlines. She is now thrilled to be at Amazon and part of a historic combination of aviation and e-commerce.
Who Should Attend
Any professional interested in learning about aviation trends or meeting industry leaders, including:
- Airport Directors
- Finance Professionals
- Property and Commercial Management Professionals
- Concessions Professionals
- Human Resources Professionals
- Customer Service Professionals
- Diversity and Inclusion Professionals
Early-Bird Registration
(Until May 17)
Regular Registration
(After May 17)
ACI-NA Member
$990
$1,240
Non-Member
$1,440
$1,690
US/Canadian Federal Government
$500
$500
Hotel Information
The Phoenician, a Luxury Collection Resort, Scottsdale
6000 E Camelback RD
Scottsdale, AZ 85251
(480) 941-8200
ACI-NA has reserved rooms at The Phoenician. The discounted hotel rate is $234 USD single/double occupancy per night plus applicable taxes. To book online, please click here.
Guarantee & Cancellation Policy: A deposit of one night’s room/tax is required when booking. This deposit is refundable if the reservation is canceled 72 hours prior to arrival.
The last day to reserve your room at the discounted rate is Friday, June 2.
Update – April 7, 2023: Please note that the ACI-NA room block at the group rate is sold out on Sunday, June 25, and Wednesday, June 28. While the hotel may have rooms available, they are not available at the group rate, and ACI-NA is unable to add any additional rooms to the group block.
There are several alternative hotels in the area that may be able to accommodate your stay:
- Scottsdale Camelback Resort (0.7 miles)
- W Scottdale (2 miles)
- Embassy Suites by Hilton Scottsdale Resort (2.3 miles)
- DoubleTree Resort by Hilton Hotel Paradise Valley – Scottsdale (2.9 miles)
Please note that these alternative hotels are outside the ACI-NA group block and have different rates and policies. We recommend booking as soon as possible to ensure availability and the best rate.
Transportation will not be provided from the alternative hotels listed above.
The conference agenda at a glance is ready to view below. Please note that as a working agenda, it is subject to change. More detailed track agendas are also available.
Track Agendas
Meet Your Keynote
Ali Faddis
Director, Air Safety and Operations, Amazon Global Air
At the 2023 Business of Airports Conference, we are thrilled to welcome Ali Faddis as the keynote speaker for this event. Her experience with operations and safety provide a deep foundation from which she has built her impressive career. Faddis is currently Director, Air Safety & Operations for Amazon Global Air, hired in January 2022. Previously, she worked for 19 years with Horizon Air, the regional airline partner to Alaska Airlines. She is now thrilled to be at Amazon and part of a historic combination of aviation and e-commerce.
Sponsorship opportunities are available for the 2023 Business of Airports Conference. The deadline to secure sponsorship is Friday, June 2. Please contact Karynna Baresel at sponsorship@airportscouncil.org for additional details.
Finance Track CPE Information
ACI-NA has developed a checklist to make sure you are fully aware of everything you need to do to obtain your CPE credits. Business of Airports Conference participants are eligible to receive up to 17.5 hours of Finance CPE credits.
Please note: NOT all of the sessions at this conference will be eligible for CPE credits. Please take note of the following documents:
The CPE form should be completed immediately upon completion of the learning activity and in any case no later than Wednesday, July 12, 2023. This year we are testing the option for attendees to complete the CPE form on the go by scanning a QR code to access the form. The QR code can be found at the end of your CPE checklist. Any request received after December 28, 2023 will not be honored.
ACI-NA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
For more information regarding administrative policies such as refunds, cancellation and complaints, please contact Liying Gu at lgu@airportscouncil.org.
