A 26-year veteran of the U.S. aviation industry, Justin rejoined the Kansas City Aviation Department in April 2014. As the Deputy Director of Aviation – Marketing and Air Service Development he leads the marketing, communications and customer service efforts for the Kansas City Aviation Department’s two airports. Additionally, Justin works with airline planners to increase flights and add new routes from Kansas City International Airport (MCI). Justin was actively involved in the planning for Build KCI, the $1.5B new single terminal at Kansas City International Airport, where he advocated for the customer experience to be one of high accessibility and inclusiveness.