Operations Support Specialist

Website TBI Airport Management @ Hollywood Burbank Airport

General Description:

Under the general supervision of Operations Management or designee, the Operations Support Specialist supports the Operations Department in both planning and day-of activities and tasks.


Essential Job Functions:

Typical Tasks

Ø  Performs gate and terminal counter management functions, both planning and day-of gate scheduling and analysis in accordance with policies and procedures including projections, irregular operations, and other situations.

Ø  Issues and files Notices to Airmen (NOTAMs) to report airport conditions that impact operation of aircraft and ensures prompt communication to stakeholders when the Operations Supervisors are unable.

Ø  Performs aircraft escorts on the movement area for aircraft under tow or being taxied to various parking positions around the airport.

Ø  Creates, maintains, analyze, and other functions associated with GIS data, including but not limited to Part 77, assets, and navigational/visual aid interference evaluation.

Ø  Analyzes and prepares information to support decision-making and data review.

Ø  Monitors various systems and takes appropriate action, including stakeholder notification and preemptive planning or coordination.

Ø  Provides support in recordkeeping and training requirements, including Part 139 recordkeeping, audits, emergency management, movement area, and other areas.

Ø  Provides support in emergency situations as required.

Ø  Escort vendors/contractors in terminal or air operations area.

Ø  Attend a variety of meetings and ongoing training, including department, airport, and stakeholder.

Ø  Performs inspections of terminal vendors and contractors.

Ø  Works on assigned projects and/or project teams.

Ø  Perform other duties as assigned.




Ø  Graduation from an accredited college or university with a Bachelor’s Degree in Aviation Management, Business Administration, Aeronautical Science, or closely related field. Or Associate’s Degree and two (2) years of experience in a communications center, airside operations, or landside operations.


License and Special Requirements:

Ø  Possession of a valid California Driver’s license.

Ø  Obtain and maintain security clearance as required by role and TSA regulations.


Supplemental Information:

Knowledge of:

Ø  Principles and practices of airport operations, airport security, and aviation management

Ø  Modern safety principles, practices, methods, and techniques

Ø  Administrative and clerical procedures and systems, such as word processing, file management, and other office procedures and tools


Skill to:

Ø  Safely operate Authority vehicles and safely work around aircraft, moving equipment, and facility environments

Ø  Operate modern office equipment

Ø  Operate public safety and aeronautical radio systems

Ø  Utilize variety of computer systems, programs, and software related to department activities and operations


Ability to:

Ø  Work shifts, that include nights, weekends, and holidays.

Ø  Learn and understand 14 CFR 139, 49 CFR 1542, and all other federal, state, and local rules, regulations, standards, guidance, directives, and other documents related to airport operations and security.

Ø  Work effectively in groups and as an individual

Ø  Express oneself clearly, both in oral and written form

Ø  Establish and maintain effective working relationships

Ø  Follow written and oral instructions

Ø  Communicate clearly over telephone and radio systems

Ø  Safely perform duties in the vicinity of aircraft, moving equipment, and facility environments

Ø  Analyze data from a variety of sources

Ø  Prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials

To apply for this job please visit www.ondemandassessment.com.

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