Job Opportunity:  Learning & Development Partner

Annual Salary Compensation $107,848.00 – $141,206.00

Link to Apply:  Learning & Development Partner (1232) – People, Performance & Development – SFO (157103)

Join the Team That’s Elevating the Future of Aviation!

Now Hiring: Learning and Development Partner at San Francisco International Airport (SFO)

Are you a creative, forward-thinking professional with a passion for equity, innovation, and engaging learning experiences? SFO is looking for you to help shape the future of employee development at one of the world’s most dynamic airports.

As our Learning and Development Partner, you’ll design and deliver impactful training programs that energize, empower, and elevate our workforce. You’ll play a key role in crafting a culture where everyone feels they belong—through inclusive learning experiences that support professional growth at every level.

Bring your communication and presentation skills to a role where you’ll:

• Develop and lead interactive, high-impact training sessions
• Champion equity and inclusion across all learning initiatives
• Gather feedback, analyze outcomes, and implement fresh, research-based ideas
• Collaborate with a dedicated Learning and Development Manager to continuously innovate our programs

If you’re ready to make a meaningful difference and help build a workplace where everyone can thrive, apply today and be part of SFO’s inspiring journey!  SFO — Where Innovation Takes Flight.

Key Areas of Responsibility & Impact Include:

Learning Strategy & Stakeholder Engagement

• Develops and maintains strong stakeholder relationships and performance agreements aligned with organizational goals, culture, and ethical standards.
• Partners with leaders and stakeholders across all levels to align training programs with business priorities and strategic outcomes.
• Consults with airport-wide divisions and work sections to understand needs and propose tailored learning solutions, including leadership development and workforce upskilling.

Needs Assessment & Instructional Design

• Conducts comprehensive learning needs assessments using interviews, surveys, reports, and stakeholder consultations.
• Designs and adapts instructional content and learning materials informed by data, performance gaps, and target population needs.
• Selects and applies appropriate assessment tools to measure baseline competencies and evaluate learning impact.

Program Development & Delivery

• Designs, develops, and facilitates engaging learning programs, workshops, and conferences for diverse employee groups.
• Coordinates end-to-end training logistics, including scheduling, facility arrangements, LMS requirements, and other support.

Facilitation & Coaching

• Facilitates interactive sessions that promote inclusive, team-oriented environments by managing group dynamics, clarifying comments, handling objections, and encouraging respectful dialogue.
• Demonstrates strong presentation, communication, and interpersonal skills, with the ability to coach, influence, and build trust across diverse teams.
• Provides instructional guidance to align delivery with learning goals and adult learning principles.

Evaluation & Continuous Improvement

• Collects and analyzes quantitative and qualitative data to evaluate training effectiveness, identify improvement opportunities, and inform decision-making.
• Prepares detailed evaluation reports and recommendations to improve program quality and learner outcomes.

Change Management & Cultural Competence

• Brings high emotional intelligence, cultural humility, and cross-cultural competency to support inclusive learning environments.
• Supports change management through tailored training and coaching that reinforce business alignment and performance expectations.
• Performs other functions outlined in the 1232 Classification.

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university; AND

Experience: Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.

SUBSTITUTION:

1. Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

2. Possession of a Master of Arts degree may be substituted for one year of the required experience.

3. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Desirable Qualifications:

• Experience developing learning solutions and materials in various modalities, such as classroom or web-based, to address developmental goals at both the organization and individual levels.
• Experience developing and delivering Leadership training appropriate for a broad range of audiences from new managers to executive leaders.
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work, along with the dedication and fortitude to push and drive change in these areas.
• Experience building relationships, partnering, and consulting with senior management and executive roles for internal and external partners.
• Experience with effectively communicating across a broad range of contexts and to diverse audiences.
  Strong attention to detail and sense of urgency to drive projects to completion with a commitment to consistently deliver excellent quality work.
• Experience using Learning Management Systems (LMS).
• Certifications in DiSC, Crucial Conversations, coaching, or related professional training programs.
• Proficiency in Microsoft applications, such as Excel, Word, and PowerPoint.
• Passion for culture. You understand the importance of a company’s culture and its power to drive success.