Job Opportunity:  Curator II – Assistant Curator of Public Engagement

Annual Salary Compensation Range:  $91,936 to $111,852 annually

Link to Apply: Curator II – Assistant Curator of Public Engagement (3542) – SFO – Museum (List ID # 156300)

Established in 1980 by the Airport Commission, SFO Museum’s mission is to delight, engage, and inspire a global audience with programming on a broad range of subjects; to collect, preserve, interpret, and share the history of commercial aviation; and to enrich the public experience at San Francisco International Airport. The Museum has been accredited by the American Alliance of Museums since 1999 and retains the distinction of being the only accredited museum in an airport. The Museum operates more than twenty-five sites throughout the Airport terminals, including fourteen galleries that exhibit a rotating schedule of art, history, photography, science, and cultural exhibitions. Among the sites is the San Francisco Airport Commission Aviation Library and Louis A. Turpen Aviation Museum, which houses a permanent collection of more than 150,000 objects related to the history of commercial aviation. For additional information about SFO Museum, please visit www.sfomuseum.org.

Appointment Type: Permanent Exempt, Category 14: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Role description
Working within the Museum’s administrative team, the 3542 Curator II-Assistant Curator of Public Engagement researches, writes content for, posts, and manages responses to the Museum’s social media feeds; maintains a cohesive social media strategy; oversees and responds to the Museum’s public-facing email account; enables and provides tours and post-security visits to art and exhibitions; and maintains records related to the Museum’s technology assets. The position reports to the Assistant Director of Museum Affairs. The position works with all levels of Museum and Airport staff, coordinates with various departments within the Airport, and has regular communication with outside individuals and organizations; has regular communication with the public at large; and provides technological support to all Museum staff and is responsible for the maintenance and upgrade of the Macintosh computers.

The essential functions of this position include:

• Develop and execute interesting, informative, and original written and visual content for social media channels related to Museum exhibitions, collection, activities, and aviation history; create and maintain weekly and monthly content calendars.
• Conduct research on objects within the aviation collection, key figures and dates within aviation history, and information related to the history of San Francisco International Airport.
• Work closely and collaboratively with colleagues to discuss and review content ideas; participate in exhibition planning and development meetings.
• Manage postings on social media channels including but not limited to: Facebook, Instagram, and X.
• Monitor, measure, and continually update best practices by platform. Create and maintain written guides by platform; review and update annually. Identify new or existing platforms and/or means and methods of digital communication to effectively share and respond to internal and/or external Museum information.
• Monitor and respond to inquiries from the public received through social media and/or public-facing email accounts; monitor and respond (if appropriate) to: social media posts by other museums, organizations, and people; key hashtags; influences; and Museum fans.
• Coordinate and assist in leading tours for visitors behind the scenes and through security checkpoints. Assist in the coordination of M-badge use and visits.
• Track the Museum’s technology equipment (computers, monitors, laptops, etc.). Perform annual inventory reviews. Serve as Museum liaison with IT (Information Technology). Assist staff with routine upgrades and software installations; report upgrade and/or replacement needs to supervisor. Produce, maintain, and update policies and procedures for common hardware/software issues. Review and update existing guides annually.
  Review and edit exhibition text, brochures, and blog posts.
• Provide technology-related “how to” trainings as-needed to Museum staff.
• Perform other duties as assigned.

How to qualify
Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in the fine arts, art history, decorative arts, design, history, library science, museum studies, natural history, science, technology, or other closely related disciplines. AND
Experience: Three (3) years of museum experience.

Desirable Qualifications

• Excellent written and verbal communication skills, including public speaking, and a background and/or knowledge of marketing, public relations, art history, museum-based education and/or museum operations.
• Passion for, knowledge of, and experience with various social media platforms (X, Instagram, Facebook, Pinterest, etc.), social media analytics tools, and Google Analytics.
• Ability to accurately and effectively represent SFO Museum as the broadcast voice of the organization over social media.
• Proficient in Microsoft Office, Adobe Creative Suite, FilemakerPro, and Mac-based computer systems.
• Ability to work collaboratively and efficiently within team and the organization, including excellent interpersonal skills and the ability to deal effectively and courteously with the public, lenders, donors, vendors, and Museum and Airport staff at all levels.
• Excellent organizational skills and a concern for detail and accuracy with ability to multitask and perform a variety of tasks independently.