ACI-NA’s JumpStart® Air Service Development Conference is North America’s premier air service development conference. The 2020 JumpStart® Conference will take place in Reno, NV from June 1 – 3, 2020 at our host hotel, the Peppermill Resort Spa Casino. The event will begin with a full day of educational sessions, followed by two days of airport-airline meetings.

Please Note: On May 31, 2020, there will be a Small Airports Committee Meeting from 1:30pm to 5pm.

Please contact jumpstart@airportscouncil.org for more information.

Important JumpStart® Dates

  • November 5, 2019 – JumpStart® Meet&Match and conference registration opens
  • March 13, 2020 – JumpStart® Meet&Match registration and wish list deadline.
    If we do not receive your wish list by March 13, 2020 we cannot guarantee any meetings at JumpStart® 2020.
  • April 17, 2020 – JumpStart® e-mails preliminary meeting schedule to airports
    It is advised that you should not book your flights until you have seen your preliminary meeting schedule
  • April 27, 2020 – Early Bird conference registration rate
  • April 27, 2020 – Conference payment due to guarantee airline meetings
  • May 8, 2020 -ACI-NA hotel discount rate deadline
  • May 26, 2020 – JumpStart® e-mails final meeting schedule to airports
  • June 1-3, 2020 – JumpStart® Conference

Airport Registration is Open

Step 1

Register with JumpStart® Meet&Match to submit your wish list (before March 13, 2020). Schedules may also be viewed in Meet&Match.

Step 2

Register for the conference, and proceed with payment and don’t forget to book your hotel room.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

Airports looking to add new airlines and routes to their facilities

Airlines looking to add new service routes to their portfolio

Hotel

Peppermill Resort Spa Casino

2707 South Virginia Street
Reno, NV  89502

For hotel reservations, book online or call the Peppermill Resort Spa Casino directly at 775-826-2121, or the direct reservations line at 866-821-9996 .

Be sure to identify yourself as being with the ACI-NA Group to receive the group rate of $155 USD per night single/double occupancy plus applicable taxes. The last day to receive this discounted rate is Friday, May 8, 2020. Rooms may sell out before this date, so make your reservations early.

Transportation Options

The Peppermill Resort Spa Casino is centrally located and getting to the hotel is simple with public transport, TNCs, taxi service and car rental companies. Contact the hotel team at 1-866-821-9996

Note: Estimated charges, fees, and schedules below are not guaranteed by hotel. Travel distance may be affected by local conditions and traffic.

Taxi: Taxicabs are available and provide service to downtown. The estimated fare to the hotel is $15 (one way).

Shuttle: There are complimentary airport shuttles that depart from the airport going to the Peppermill every half-hour beginning at 4:15 am till 11:45 pm. This shuttle picks-up outside the D Doors at the North exit of the Baggage Claim area, The Peppermill departs from the valet area outside the Hotel Lobby, and runs every half-hour beginning at 4 am. The last shuttle departs from the Peppermill going to the airport at 11:30 pm.

Bus: The City Bus service is provided by RTC ride between airport and downtown Reno. The one-way fare is $2. Please click here for more information.

Car: From Reno-Tahoe International Airport: travel distance approximately 3 miles via E Plumb Lane and the travel time is approximately 10 minutes.

TNCs: Uber and Lyft are authorized at Reno-Tahoe International Airport. The estimated fare to the hotel is $12 (one way).

Rental Car: There are 9 car rental companies that operate at Reno-Tahoe International Airport. For more information visit the airport car rental online page.

Local Information

All events will be held at the Peppermill Resort Spa Casino unless otherwise noted.

This agenda is subject to change.

Sunday May 31, 2020

  • Air Service Steering Group Members – 12:00pm to 1:15pm (invitation only) 
  • Small Airports Committee Meeting – 1:30pm to 4:00pm (Open to all registered attendees).
  • U.S. International Air Service Program Meeting – 2:00pm to 4:00pm (Open to USIASP Members Only) 

Monday June 1, 2020

  • Full day of educational sessions – 9:00am to 5:00pm
  • Networking Reception – 5:15pm to 6:30pm

Tuesday June 2, 2020

  • Airport/airline one-on-one meetings – 9:00am to 5:00pm
  • Host Airport Event– 6:00pm

Wednesday June 3, 2020

  • Airport/airline one-on-one meetings – 9:00am to 3:00pm

A working agenda for 2020 will be available soon. Please keep checking back for updates. 

Early Bird Registration

(Until April 27)

Member – $1,150
Non-member – $1,750
Consultant member – $1,500

Regular Registration

(After April 27)

Member – $1,600
Non-member – $2,200
Consultant member – $1,950

*Consultants are charged a premium registration fee when representing airport clients. ACI-NA staff work with consultants to ensure that meeting schedules are maintained, updated and that they avoid airport-airline meeting scheduling conflicts.

Conference Package

Your registration fee includes all conference materials and the following meal functions:

Sunday – PM Break w/ beverages and snacks provided for participants of the Small Airports Committee Meeting
Monday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks
Tuesday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks
Wednesday – Buffet Breakfast, Buffet Lunch, AM Break w/ beverages, PM Break w/ beverages and snacks

How to Register

Online registration for the 2020 JumpStart® Air Service Development Conference is now open.

Note: the log in details to register for the conference (payment) is different to the JumpStart® Meet&Match log in details.

Invoice: If you require ACI-NA to send you an invoice for payment, please email jumpstart@airportscouncil.org.

Each individual attending 2020 JumpStart® is required to pay, even if you have multiple representatives from your airport/organization.   

Please click here to view our Registration and Cancellation Policies.

Airport Registration

JumpStart® registration has two steps:

Step 1

Register with JumpStart® Meet&Match to submit your wish list (before March 13, 2020). We’ll then send your preliminary draft JumpStart® schedule on April 17, 2020. The deadline to register for JumpStart® Meet&Match is March 13, 2020. If you register after March 13, 2020, we cannot guarantee that you will receive your preferred airline meetings. You can submit payment once you receive travel approval.

Step 2

Register for the conference, and proceed with payment and don’t forget to book your hotel room. Please register before the Early Bird deadline to ensure your meetings with airlines. Please note that the login details to register for the conference (payment) is different than the JumpStart® Meet&Match log in details.

Airline Registration

If you are interested in attending 2020 JumpStart® and would like a table, please contact us at jumpstart@airportscouncil.org for additional information.

JumpStart® Airline Representation Policy
JumpStart® strives to provide value to both participating airports and airlines. Therefore, airlines that choose to attend JumpStart® are not permitted to be represented by a consultant or another third party organization. The chosen representative(s) must be direct employees of the airline itself. ACI-NA reserves the right to refuse, within its sole discretion, participation in Jumpstart®. 

Cancellations, Substitutions and Refund Policies

Notice of cancellation must be submitted in writing to meetings@airportscouncil.org. Cancellation notices received by Monday, April 27, 2020 are subject to a $100 processing fee and will be processed after the meeting takes place. There are no refunds after the deadline date. No refunds for no shows, however substitutions will be honored at any time.

More Information

2020 Airline Attendees

Invited Airlines

Alaska Airlines

Boutique Air

Fly Louie

Frontier Airlines

Hawaiian Airlines

Moxy

National Airlines

Canadian North

Elite Airways

First Air

Interjet

Porter Airlines

Public Charters dba Regional Sky

SkyWest airlines

United Airlines

Vacation Express

ACI-NA continues to examine how we deliver valuable educational content and leadership development opportunities to help airports overcome new and emerging challenges.

Under the new combined JumpStart® Air Service Development Conference layout, the ACI-NA Small Airports Committee is scheduled to hold an in-depth Committee meeting to discuss on-going operational and regulatory issues affecting small and non-hub airports on Sunday, May 31.

Following the Committee meeting and beginning on Monday, June 1, the 2020 JumpStart® Air Service Development Conference will help small and non-hub airports seize more opportunities to attract and maintain air service for your airport. The event will begin with a full day of educational sessions, followed by two days of airport-airline meetings. ACI-NA is pleased to announce we are adding more value to the conference by offering enhanced networking opportunities, a new mobile app to help you connect with attendees, and personalized scheduling to maximize your time at JumpStart®.

Who Should Attend

Small & non-hub airport directors

Consultants

Any professional interested in learning about aviation trends as they pertain to small & non-hub airports.

Registration

ACI-NA Members who plan to ONLY attend the Small Airports Committee Meeting on May 31, 2020  (i.e. not attending any portion of JumpStart®) are permitted to do so without a fee, but must register in advance. Please contact jumpstart@airportscouncil.org to receive additional information on how to register for the May 31 meeting.

Become a Sponsor

Sponsoring an ACI-NA conference or meeting offers your company a prime opportunity to network with existing clients and showcase your company’s goods and services to prospective customers in your target market. ACI-NA offers a variety of opportunities for companies of all sizes to sponsor any of our annual conferences and meetings and reach our airport and aviation-related business members.

Become a sponsor

Frequently Asked Questions

Can I submit my airline wish list now and pay later?

Yes, you can submit your airline wish list now and pay later, however, please ensure to pay by April 27, 2020, to guarantee your airline meetings.

What is Step 1 – Meet&Match Registration?

Meet&Match is the online dedicated website for you to request airline meetings. Meet&Match allows you to create your profile, submit additional attendees from your airport, and submit your airline wish list. The Meet&Match registration deadline is March 13, 2020.

What is Step 2 – Conference Registration?

Conference registration (payment) is required for all attendees, even if you have multiple representatives from your airport/organization. It is important you pay by April 27, 2020, to guarantee your meetings with airlines.

What does JumpStart Meet&Match registration and wish list deadline mean?

You must submit your airline wish list by March 13, 2020, using the Meet&Match website.

What if I register after March 13, 2020?

If you register using the Meet&Match website after March 13, 2020, we cannot guarantee that you will secure meetings with your preferred airlines.

What is Meet&Match’s Primary Contact?

Meet&Match’s Primary Contact is the single designated person from an airport to receive emails from the JumpStart and Meet&Match website. If you are no longer the primary contact for your airport, please contact JumpStart@airportscouncil.org and we will set up a new profile for a colleague.

How does the Meet&Match scheduling work?

Once airlines and airports have submitted their wish lists, ACI-NA will use specialized software which will automatically confirm and schedule meetings. Please click here to view additional information on scheduling.

How do I request meetings?

The online Meet&Match website allows you to request meetings by creating a wish list of airlines you would like to meet with. The higher up an airline is on your wish list increases the probability of securing a meeting with that airline.

How will I be notified when new airlines register?

You will be notified by regular email updates when new airlines confirm to attend JumpStart.

How many meetings do I get?

The maximum number of meetings you can have is 12. ACI-NA does not guarantee a minimum number of meetings. However, if you receive three or fewer meetings, ACI-NA will contact you directly to see if we can secure additional airline meetings to improve your JumpStart experience.

When do I obtain my final meeting schedule?

You will receive your final meeting schedule via email on May 26, 2020.

Will you work with my consultant to avoid meeting conflicts?

Yes, we will work directly with your consultant to avoid conflicts with meetings. If there is a meeting conflict, please let your consultant contact us.

Can I make changes to my schedule after receiving the preliminary schedule?

Yes, changes can be made to your schedule after receiving the preliminary schedule. Please notify us as soon as possible if you would like to request a change.

Can I cancel my meeting with a specific airline? 

Yes, you can cancel specific airline meetings when you receive your preliminary schedule if you feel that your meeting may not valuable. However, you must notify us immediately.

What if I am unhappy with the number of meetings I received?

ACI-NA will work directly with you to maximize your JumpStart experience. If you are still unhappy with your preliminary meeting schedule, ACI-NA will offer you a full refund.

Why is there a Consultant Member registration fee?

Consultants are charged a premium registration fee when representing airport clients. ACI-NA staff work with consultants to ensure that schedules are maintained, updated and that they avoid airport-airline meeting scheduling conflicts.

What if my airport is interested in hosting JumpStart® in the future?

Please contact JumpStart@airportscouncil.org to express your interest. You can view the JumpStart® host airport requirements by clicking here.

Please contact us at JumpStart@airportscouncil.org if you have any additional questions. 

Why attend?

ACI-NA’s JumpStart® Air Service Development Conference is a “speed dating” program designed to bring airports and airlines together for brief strategic meetings.

Organized by Airports Council International-North America, a non-profit trade association, JumpStart® stands apart from others as the most affordable event that brings airports and airlines together. It is also the event with the most career-enhancing educational programming.

Airports request a private, 20-minute meeting with up to 12 airlines. ACI-NA this year will again be using an online matching program to facilitate the scheduling of the airports and airlines that request meetings. The airlines also make their own wish lists of communities they would like to meet. With the assistance of the matching software, ACI-NA staff crafts a meeting schedule for each airport with airlines that want to meet them. In 2019, JumpStart® connected airline route planners from 26 airlines at over 1,226 one-on-one meetings.

What JumpStart® can offer you

Educational Content

There will be a dedicated day of educational sessions, tailored for air service development attendees. These sessions will provide in-depth knowledge on industry trends and air service, allowing you to expand your expertise when meeting with airlines.

Increased Networking Opportunities

These social events will be invaluable as they allow you to have greater exposure to airlines and further expand your industry contacts. You will have greater opportunity of networking under less formal conditions than your JumpStart meetings.

Mobile Application

You will have the ability to download and use the official mobile app to access the conference agenda, airline meeting schedule, and connect virtually with attendees. The mobile application will allow you to carry an updated meeting schedule in your pocket.

Personalized Schedules

Your JumpStart schedule will be made to suit your preferences and time constraints as best as possible. We will work with your consultants directly to ensure they don’t have any meeting conflicts, ensuring you have a seamless JumpStart experience.

Host Airport