Making the case for proactive airport marketing, communications and customer experience has never been more important. The 2026 ACI-NA Marketing & Communications Conference will be your chance to explore emerging challenges and solutions in airport marketing, communications and customer experience to position yourself and others in your field ahead of the curve.

This conference brings together all aspects of airport marketing, communications and customer experience – airside and landside – and offers unrivaled opportunities for meeting and networking with fellow MarComCX professionals.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

  • Public Affairs/Public Relations Officers
  • Customer Experience Professionals
  • Marketing Representatives

Registration Information

Online registration will open shortly. 

ACI-NA Member: 

Early-Bird Registration
(Until September 4)

$1,150

Regular Registration
(After September 4)

$1,400

Non-Member:

Early-Bird Registration
(Until September 4)
$1,600

Regular Registration
(After September 4)

$1,850

U.S./Canadian Federal Gov’t:

Early-Bird Registration
(Until September 4)

$700

Regular Registration
(After September 4)

$700

Cancellation Policy: Cancellations must be sent to meetings@airportscouncil.org no later than September 4, 2026. Registration fees are refundable but subject to a $100 administrative fee. Refunds will be credited back to the original payment method within 14 business days. No refunds or credits will be given for cancellations received after September 4, 2026.

Hotel Information

Hyatt Regency Seattle
808 Howell St.
Seattle, WA 98101

ACI-NA has reserved rooms at the Hyatt Regency Seattle. The discounted hotel rate for the traditional room type is $299 USD for single/double occupancy per night plus applicable taxes. Other category/view room types are available at a higher rate.

The last day to reserve your room at the discounted rate is Monday, September 28, 2026. Rooms may sell out at the discounted rate before the booking deadline. We encourage you to reserve your room early.

Guarantee & Cancellation Policy: All reservations will be guaranteed for the first night’s room and tax. Cancellations made prior to 48 hours of arrival will not be charged.

Important Information: ACI-NA does not work with third parties that would contact attendees about hotel accommodations for the conference. Please report any unauthorized solicitations to meetings@airportscouncil.org.

The schedule at a glance will be available shortly. Please keep checking back for updates.

Thank you to our Host Airport