We Hope to See You in Halifax!

Airports are the gateway to unforgettable journeys, and you are the gatekeeper to unparalleled customer experiences.

Join ACI-NA and AAAE at the Airport Customer Experience Symposium in Halifax, Nova Scotia (Canada) from March 3-5, to elevate your strategies and dive into the world of five-star service.

This isn’t just any symposium; it’s a dynamic gathering of airport customer experience and volunteer/ambassador program managers designed to explore best practices and emerging trends.

Our program will spotlight every aspect of the airport customer experience and the magic of volunteer/ambassador programs. Get inspired, network with the brightest minds and your favorite industry friends and discover the secrets to taking customer satisfaction to new heights.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

  • Airport concessions professionals
  • Airport customer experience professionals
  • Airport directors
  • Airport operations professionals
  • Airport public affairs professionals
  • Marketing directors
  • Volunteer program managers
  • Passenger services professionals

Registration will open in spring/summer 2024. 

Hotel Information

Halifax Marriott Harbourfront Hotel
1919 Upper Water Street
Halifax, Nova Scotia, Canada, B3J 3J5

Booking information will be available in spring/summer 2024.