Making the case for proactive airport marketing, communications and customer experience has never been more important. The 2023 ACI-NA Marketing & Communications Conference is your chance to explore emerging challenges and solutions in airport marketing, communications and customer experience to position yourself and others in your field ahead of the curve.
This conference brings together all aspects of airport marketing, communications and customer experience – airside and landside – and offers unrivaled opportunities for meeting and networking with fellow MarComCX professionals.
Who Should Attend
Any professional interested in learning about aviation trends or meeting industry leaders, including:
- Public Affairs/Public Relations Officers
- Customer Experience Professionals
- Air Service Marketing Representatives
Online registration is now open. Please click the link above to register.
ACI-NA Member:
Early-Bird Registration
(Until October 2)
$1,050 USD
Regular Registration
(After October 2)
$1,250 USD
Non-Member:
Early-Bird Registration
(Until October 2)
$1,450 USD
Regular Registration
(After October 2)
$1,650 USD
U.S./Canadian Federal Gov’t:
Early-Bird Registration
(Until October 2)
$500 USD
Regular Registration
(After October 2)
$500 USD
Hotel Information
Atlanta, GA 30309
Tel: (404) 745-5000
ACI-NA has reserved rooms at the Loews Atlanta Hotel. The discounted hotel rate for the traditional room type is $239 for single/double occupancy per night plus applicable taxes.
To book online, please click here.
The last day to reserve your room at the discounted rate is Saturday, October 21. Rooms may sell out at the discounted rate before the booking deadline. We encourage you to reserve your room early. Other category/view room types are available at a higher rate.
The working agenda is now available! Click the link below to view the pdf. Please keep checking back for updates.
Become a Sponsor
Sponsorship opportunities are available for the 2023 Marketing and Communications Conference. The deadline to secure sponsorship is Friday, October 13. Please contact Karynna Baresel at sponsorship@airportscouncil.org for additional details.
Excellence in Airport Marketing, Communications & Customer Experience Awards
ACI-NA’s 2023 Excellence in Airport Marketing, Communications and Customer Experience Awards offers the opportunity to showcase your airport staff’s skills and talents in the areas of marketing, customer experience and public relations. The winners will be announced at ACI-NA’s Marketing and Communications Conference on November 14 in Atlanta, GA.
ELIGIBILITY
The contest is open to all ACI-NA airport members, and we encourage airports of all passenger sizes to participate. Entries must have been implemented between September 1, 2022 and August 31, 2023. Award-winning submissions entered last year that had been part of an ongoing program or campaign may not be submitted. Each airport can submit only one entry per category— no exceptions.
SUBMISSIONS AND DEADLINES
To enter, you must have an ACI-NA member login.
Submissions must be received by 5 PM Eastern Time on Friday, September 1, 2023.
ENTRY FEES
The fee for each entry is $100.00. All entries must be paid in full by Friday, September 1, 2023, in order to participate.
Ted Bushelman Legacy Award for Creativity and Excellence
We are also accepting nominations for the 2023 Ted Bushelman Legacy Award for Creativity and Excellence.
This special award recognizes the values, accomplishments and creativity of airport marketing, communications and customer experience professionals who share those talents and contribute to the legacy of professionalism experienced throughout our meetings and programs.
The recipient of this award must have a minimum of 15 years experience in one or more of the disciplines represented by the Marketing, Communications and Customer Experience Committee.
Nominations must be submitted by 5 PM Eastern Time on Friday, September 1, 2023.
