The 2020 ACI-NA Business of Airports Conference is the industry’s forum to help airports and stakeholders better understand the evolving airport business model.  Join us and take a deep dive into concessions management, financial management, workforce planning, and new trends in aeronautical and non-aeronautical revenue.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

  • Airport Directors
  • Finance Professionals
  • Property and Commercial Management Professionals
  • Concessions Professionals
  • Human Resources Professionals
  • Customer Service Professionals
  • Diversity and Inclusion Professionals

Hotel Information

The Phoenician
6000 East Camelback Road
Scottsdale, AZ USA 85251

Please click here to view 2019 schedule-at-a-glance. Individual track agendas from 2019 are available below.

Workshop Information

Strategic Airport Financial Management

The Workshop will provide an interactive opportunity to examine strategic financial management best-practices. The workshop will begin with a facilitator-led dialogue on what can be done to strengthen airport financial health and even thrive in what certainly will become a more challenging structural environment. The second half of the workshop will encourage discussions between participants on what financial challenges are becoming evident, and what can be done to create sustainable outcomes that best serves airport customers and their communities. Finally, as airports begin to attract new sources of capital, the workshop will give attention to the demands for more transparency and triple-bottom-line reporting.


Dr. Luigi (Joe) Sulmona is a senior professional with vast experience in pursuit of innovative private and public sector airport development. Joe has a demonstrated track record of leading multi-disciplinary teams with expertise in strategic planning, personnel coaching and training, capital and land-use planning, public administration, policy advocacy, project management, stakeholder consultation, commercial development, and community service.

Please Note: This finance workshop is a stand-alone event taking place during the Business of Airport Conference. Full conference registration is NOT required to sign up for the workshop.

Airport Tour Information

Phoenix Sky Harbor International Airport has arranged an Airport Tour on Sunday, June 9, 2019 at 1:00pm.

Come see the impressive array of shops, restaurants and public art in the newly-unveiled John S. McCain III Terminal 3 at Phoenix Sky Harbor International Airport. National brands like Johnston and Murphy, Passage by Hudson and Sugarfina pair with locals like Best of the Valley and SanTan Brewing – Arizona’s largest craft brewery. The public art installations include a colorful terrazzo floor and giant sunglasses. There’s also an aviation-themed children’s play area, indoor animal relief area and a state-of-the-art Delta Sky Club, plus much more! 

The Tour will begin in Terminal 3, Level 5, Friends and Family Room at 1:00pm.  

Bus transportation will be provided to The Westin Kierland Resort & Spa. All attendees must pre-register for the tour. Up to 50 people can attend and will be accommodated on a first-registered, first-served basis. All tour attendees will need to provide a Government Issued ID on the day of the tour.