ACI-NA Announces Results of the 2016 Excellence in Human Resources Recognition Program

April 5, 2016


ORLANDO, FL – Airports Council International-North America (ACI-NA) today announced two recipients of the inaugural ACI-NA Excellence in Human Resources Recognition Program. The winners were recognized during an awards gala dinner at the 2016 ACI-NA Business of Airports Conference in Orlando, FL, which was attended by nearly 500 commercial management, human resource, and finance executives from the North American airport industry.

“With more than 1.3 million people working at North American airports, airports are job creators for local communities across North America,” said ACI-NA President and CEO Kevin M. Burke.  “Airports are only as successful as the highly talented workers they employ.  ACI-NA is pleased to recognize the airports that continue to make significant investments in human capital.”

Overall Human Resources Program Winner: Vancouver Airport Authority

The Vancouver Airport Authority manages the Vancouver International Airport (YVR), Canada’s second busiest airport, welcoming 20.3 million people in 2015. In order to achieve continued success for the airport, the Authority’s Human Resources Team is committed to creating a culture of caring for every customer, and a culture of innovation through the development of programs for employees that support them through their careers at the Airport Authority.

“We are very proud of our innovative employee programs and we are thrilled to receive this award and recognition,” said Michele Mawhinney, Vice President, Human Resources, Vancouver Airport Authority. “I want to acknowledge and thank all our amazing employees who not only contribute to YVR’s overall success but also make it an exceptional workplace.”

Change Management Program Winner: Reno-Tahoe Airport Authority

In the middle of a tough economic recession for the aviation industry and the nation as a whole, the Reno-Tahoe Airport Authority created a “new flight plan” that incorporated creating a positive environment. For the Airport Authority, this meant developing a new approach to human resources. The Human Resources team goal was to continue our success rate as a highly productive workforce while implementing programs that would focus on creating organizationally engaged employees in an enhanced collaborative environment. The team tackled this goal by supporting a new organizational culture, and getting aggressive with succession planning efforts.

“We are overjoyed with the Human Resources Excellence Recognition” from ACI North America,” Marily Mora, President/CEO of Reno-Tahoe International Airport, said.  “Our succession planning, creation of a new work place culture and continuing education efforts proudly demonstrate that our employees are our most important asset.  We truly believe that employees who enjoy their work will work hard to make sure our customers enjoy their travel experience.”


About ACI-NA

Airports Council International-North America (ACI-NA) represents local, regional, and state governing bodies that own and operate commercial airports in the United States and Canada. ACI-NA member airports enplane more than 95 percent of the domestic and virtually all the international airline passenger and cargo traffic in North America. Approximately 380 aviation-related businesses are also members of ACI-NA, providing goods and services to airports. Collectively, U.S. airports support more than 11.5 million jobs and account for $1.4 trillion in economic activity – or more than seven percent of the total U.S. GDP. Canadian airports support 405,000 jobs and contribute C$35 billion to Canada’s GDP. Learn more at