ACI-NA is committed to providing a safe and welcoming environment for all meeting participants and staff. All participants including but not limited to attendees, speakers, volunteers, exhibitors, staff, and service providers, are expected to abide by this ACI-NA Code of Conduct, and this code applies to all ACI-NA meeting-related events, including virtual meetings and those sponsored by organizations other than ACI-NA but held in conjunction with ACI-NA events, either in public or private facilities.

Expected Behavior

  • Treat others with respect, inclusivity, and consideration, recognizing that this event is a place for diversity of thought, organization, and individuals.
  • Communicate openly with respect for others, avoiding personal attacks.
  • Wear your event badge at all times.
  • Be mindful of your surroundings and others. Alert event staff if you notice any discriminatory, harassing, aggressive, or exclusionary behavior or speech as soon as possible.
  • Respect the rules and policies of the meeting venue, hotel, ACI-NA contracted facility, or any other associated venue or site.

Unacceptable Behavior

  • Harassment, intimidation or discrimination in any form is not tolerated.
  • Physical or verbal abuse of any attendee, speaker, volunteer, exhibitor, staff, service provider, or other meeting guest will not be tolerated.
  • Examples of unacceptable behavior include but are not limited to: verbal comments related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, religion, and national origin; inappropriate use of nudity and/or sexual images in public spaces or in presentations; and, threatening or stalking any type of meeting guest.
  • Disruption of sessions, in the exhibit hall or at other events organized by ACI-NA at the meeting venue, hotel, ACI-NA contracted facility, or other associated venue or site, is not allowed.

Consequences of Unacceptable Behavior
Anyone requested to stop unacceptable behavior by an ACI-NA staff member is expected to comply immediately. ACI-NA will not tolerate such behavior and reserves the right to take any action it deems necessary and appropriate in its sole discretion, including expulsion from the event without warning or refund, exclusion from future events.

Reporting Unacceptable Behavior
If you are the subject of unacceptable behavior or have witnessed any such behavior, please contact any member of the ACI-NA staff or contact

Please note ACI-NA reserves the right to modify or revise this policy at any time with or without notice. In the event of an emergency, please contact local authorities immediately.