Wednesday, November 18 from 11:30 AM – 12:30 PM EST


In this webinar, we will focus on how to restore customer and employee confidence in airports through marketing, communications, and customer experience initiatives. Hear firsthand how a few leading North American airports are redefining how to elevate the airport experience during these unprecedented times. Learn best practices, most significant barriers, and how, through collaboration, airports are restoring confidence one journey at a time.


Julie Collins

Director, Customer Experience & Brand Strategy

Seattle-Tacoma International Airport

Cristina Kiley

Customer Experience Liaison

The Port Authority of New York and New Jersey

Christopher Minner

Executive Vice President of Marketing and Communications

Tampa International Airport

Moderated by
Lise D’Andrea, President & CEO, CXE

Registration is open to everyone for FREE. Please follow to the link above to register.

Thank you to our sponsor!