Making the case for proactive airport marketing, communications and customer experience has never been more important. The 2025 ACI-NA Marketing & Communications Conference will be your chance to explore emerging challenges and solutions in airport marketing, communications and customer experience to position yourself and others in your field ahead of the curve.
This conference brings together all aspects of airport marketing, communications and customer experience – airside and landside – and offers unrivaled opportunities for meeting and networking with fellow MarComCX professionals.
Who Should Attend
Any professional interested in learning about aviation trends or meeting industry leaders, including:
- Public Affairs/Public Relations Officers
- Customer Experience Professionals
- Marketing Representatives
Registration Information
Online registration is now open. Please click the link above to register.
ACI-NA Member:
Early-Bird Registration
(Until October 17)
$1,150
Regular Registration
(After October 17)
$1,400
Non-Member
Early-Bird Registration
(Until October 17)
$1,600
Regular Registration
(After October 17)
$1,850
U.S./Canadian Federal Gov’t:
Early-Bird Registration
(Until October 17)
$700
Regular Registration
(After October 17)
$700
Cancellation Policy: Cancellations must be sent to meetings@airportscouncil.org no later than October 17, 2025. Registration fees are refundable but subject to a $100 administrative fee. Refunds will be credited back to the original payment method within 14 business days. No refunds or credits will be given for cancellations received after October 17, 2025.
Hotel Information
Loews Kansas City Hotel
1515 Wyandotte St,
Kansas City, MO 64108
ACI-NA has reserved rooms at the Loews Kansas City Hotel. The discounted hotel rate for the traditional room type is $229 USD for single/double occupancy per night plus applicable taxes. Other category/view room types are available at a higher rate.
The last day to reserve your room at the discounted rate is Monday, November 10, 2025. Rooms may sell out at the discounted rate before the booking deadline. We encourage you to reserve your room early.
Guarantee & Cancellation Policy: All reservations will be guaranteed for the first night’s room and tax. Cancellations made prior to 72 hours of arrival will not be charged.
The schedule at a glance is now available. Please keep checking back for updates.
Kristin Scroggin
Kristin Scroggin openly admits that she can’t do math or bake a pie, but she knows her stuff when it comes to Generational Norms and Communication!
She has a Masters degree in Communication Studies, a Bachelors in Communication Arts from Alabama, and was a Communications Professor at the University of Alabama in Huntsville for 15 years.
Kristin has a passion for decoding the generational enigma and is known for her straight-talk speaking style and wicked twist of humor. She has been on stages in 42 states, left her mark in 3 countries, and sprinkled her wisdom across more than 160 conferences for 350+ diverse organizations. From Fortune 500 giants to pint-sized non-profits, she’s been there, done that, and left an unforgettable impression.
Obsessed with travel, and desperate to see the world, she and her husband of 25 years try to enjoy life while keeping four children alive who never stop eating.
Become a Sponsor
Sponsorship opportunities are available for the 2025 Marketing and Communications Conference. The deadline to secure sponsorship is Friday, October 31, 2025.
Please contact Karynna Baresel at sponsorship@airportscouncil.org for additional details.
Thank You to Our Host Airport
