Making the case for proactive airport marketing, communications and customer experience has never been more important. The 2024 ACI-NA Marketing & Communications Conference will be your chance to explore emerging challenges and solutions in airport marketing, communications and customer experience to position yourself and others in your field ahead of the curve.

This conference brings together all aspects of airport marketing, communications and customer experience – airside and landside – and offers unrivaled opportunities for meeting and networking with fellow MarComCX professionals.

The 2024 Excellence in Airport Marketing, Communications and Customer Experience Awards gala dinner will be held on October 29.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

  • Public Affairs/Public Relations Officers
  • Customer Experience Professionals
  • Marketing Representatives

Registration Information

Online registration is now open. Please click the link above to register. 

ACI-NA Member: 

Early-Bird Registration
(Until September 13)

$1,100 USD

Regular Registration
(After September 13)

$1,350

Non-Member: 

Early-Bird Registration
(Until September 13)

$1,550 USD

Regular Registration
(After September 13)

$1,800

U.S./Canadian Federal Gov’t:

Early-Bird Registration
(Until September 13)

$550 USD

Regular Registration
(After September 13)

$550

Cancellation Policy: Cancellations must be sent to meetings@airportscouncil.org no later than September 13, 2024. Registration fees are refundable but subject to a $100 administrative fee. Refunds will be credited back to the original payment method within 14 business days. No refunds or credits will be given for cancellations received after September 13, 2024.

Hotel Information

Hyatt Regency San Francisco Downtown SOMA
50 Third Street
San Francisco, CA 94103

ACI-NA has reserved rooms at the Hyatt Regency San Francisco Downtown SOMA. The discounted hotel rate for the traditional room type is $279 USD for single/double occupancy per night plus applicable taxes. Other category/view room types are available at a higher rate.

The last day to reserve your room at the discounted rate is Saturday, October 5, 2024.

Rooms may sell out at the discounted rate before the booking deadline. We encourage you to reserve your room early.

The schedule at a glance is now available. Please keep checking back for updates.

Become a Sponsor

Sponsorship opportunities are available for the 2024 Marketing and Communications Conference. The deadline to secure sponsorship is Friday, September 27, 2024.  Please contact Karynna Baresel at sponsorship@airportscouncil.org for additional details.

Thank You to Our Host Airport