Airport Operations Coordinator

TBI Airport Management, Inc.

Title: Operations Coordinator
Project: Atlantic City International Airport (ACY)
Department: Airport Operations
Reports To: Operations Supervisor

Job Responsibilities:
• Under general direction this position performs a variety of duties as dictated by operational requirements including ground transportation, ramp/airfield management, airport security, tenant/public relations and public protection.
• Records aircraft arrivals, departures and other statistical and financial data.
• Monitors and operates various radios.
• Assures compliance with minimum standards and regulations relating to all tenants including ground transportation, airline, FBO, ramp procedures.
• Ensure compliance with CFR Part 139 and 1542 by conducting airport and airfield inspections, terminal and associated landside property inspections, construction projects and prepares safety/security violation notices for Manager’s approval.
• Responds to tenant and user needs.
• Maintains working environment and equipment in a safe, clean, neat and orderly manner.
• Responsible for informing higher management of unusual occurrences or the need for higher management intervention.
• Issues AOA and visitor’s passes, airport identification badges and other related items.
• Prepares incident/accident reports.
• Maintains the Digital NOTAM System.
• Provides information to passengers and the public.
• Prepares and investigates tenant/public complaints/noise complaints.
• Conducts tours of the facility.
• Responsible for aircraft parking and ramp management on a shift basis.
• Responsible for immediate response to all alarms from CFR Part 1542 systems.
• Prepares and issues work orders to Maintenance Department for safety/security repairs on a priority basis.
• Conducts coordination of snow equipment during snow events.
• Maintains Ramp Safety/Security Program by enforcing airport rules and regulations through the Ramp Safety Guide and SIDA Tests.
• Performs training and recurrent training.
• Implements Airport Emergency Plan when required to handle accidents, incidents and other emergency situations.
• Performs other tasks as may be assigned.

Job Skills & Qualifications:
• Must be able to work all shifts required to maintain a 24/7 operation.
• Must have good verbal and written communication skills.
• Must have sufficient experience in Microsoft Excel and Word to enter data into spreadsheets and Word documents.
• High school diploma or equivalent.
• Through in-house training must be able to qualify for the following:
• Basic fire extinguisher training
• ARFF and snow removal
• Ability to become airfield certified
• All other company procedures and programs

• BS or AS in Aviation Management or Business Administration desirable or any equivalent combination of education and experience determined to be acceptable by Management.
• Customer Service experience preferred
• Airport/Aviation Experience desirable

Ability to:
• Ability to learn advance computer systems.

Physical & Medical Requirements:
• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
• Participate in a drug free workplace.

Licenses and/or Certificates:
• Valid New Jersey Driver’s License or acquisition within 30 days of hire.
• American Association of Airport Executives (AAAE) certifications preferred:
• ACE Operations Certification


Salary: $18.96 per hour

Benefits: (Paid for by Employer) – Dental insurance, Employee assistance program, Employee discount, Health insurance, Professional development assistance, Retirement plan, Tuition reimbursement, Vision insurance

Schedule: 8-hour shift

Shift availability: Day Shift, Overnight Shift, Night Shift

Work Location: One location

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