Operations Support Specialist

  • Full Time
  • Burbank

Website TBI Airport Management @ Hollywood Burbank Airport

General Description:

Under the general supervision of Operations Management or designee, the Operations Support Specialist supports the Operations Department in both planning and day-of activities and tasks.


Essential Job Functions:

Typical Tasks

  • Performs gate and terminal counter management functions, both planning and day-of gate scheduling and analysis in accordance with policies and procedures including projections, irregular operations, and other situations.
  • Issues and files Notices to Airmen (NOTAMs) to report airport conditions that impact operation of aircraft and ensures prompt communication to stakeholders when the Operations Supervisors are unable.
  • Performs aircraft escorts on the movement area for aircraft under tow or being taxied to various parking positions around the airport.
  • Creates, maintains, analyze, and other functions associated with GIS data, including but not limited to Part 77, assets, and navigational/visual aid interference evaluation.
  • Analyzes and prepares information to support decision-making and data review.
  • Monitors various systems and takes appropriate action, including stakeholder notification and preemptive planning or coordination.
  • Provides support in recordkeeping and training requirements, including Part 139 recordkeeping, audits, emergency management, movement area, and other areas.
  • Provides support in daily operations, projects, and emergency situations as required.
  • Provides support using digital video surveillance system, access control, emergency notification, and mass notification systems.
  • Escort vendors/contractors in terminal or air operations area.
  • Attend a variety of meetings and ongoing training, including department, airport, and stakeholder.
  • Performs inspections of terminal vendors and contractors. Works on assigned projects and/or project teams.
  • Perform other duties as assigned.



  • Graduation from an accredited college or university with a Bachelor’s Degree in Aviation Management, Business Administration, Aeronautical Science, or closely related field. Or Associate’s Degree and two (2) years of experience in a communications center, airside operations, or landside operations.


License and Special Requirements:

  • Possession of a valid California Driver’s license.
  • Obtain and maintain security clearance as required by role and TSA regulations.


Supplemental Information:

Knowledge of:

  • Principles and practices of airport operations, airport security, and aviation management
  • Modern safety principles, practices, methods, and techniques
  • Administrative and clerical procedures and systems, such as word processing, file management, and other office procedures and tools


Skill to:

  • Safely operate Authority vehicles and safely work around aircraft, moving equipment, and facility environments
  • Operate modern office equipment
  • Operate public safety and aeronautical radio systems
  • Utilize variety of computer systems, programs, and software related to department activities and operations


Ability to:

  • Work shifts, that include nights, weekends, and holidays.
  • Learn and understand 14 CFR 139, 49 CFR 1542, and all other federal, state, and local rules, regulations, standards, guidance, directives, and other documents related to airport operations and security.
  • Work effectively in groups and as an individual
  • Express oneself clearly, both in oral and written form
  • Establish and maintain effective working relationships
  • Follow written and oral instructions
  • Communicate clearly over telephone and radio systems
  • Safely perform duties in the vicinity of aircraft, moving equipment, outside, and facility environments
  • Analyze data from a variety of sources
  • Prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials


Interested Applicants can apply by following this link and completing the online assessments:


To apply for this job email your details to adavis@bur.org

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