Social Responsibility Director

Website San Francisco International Airport (SFO)

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Job Opportunity:  Social Responsibility Director

Salary Range: $163,800 – $209,118

To apply, visit the City & County of San Francisco’s Employment website at:  Social Responsibility Director

Application Filing Deadline:  Apply immediately as this announcement may close at any time after 5:00 p.m. on Friday, December 16, 2022.

SFO is hiring a Social Responsibility Director. SFO’s commitment to fair and equitable access to economic opportunities is advanced by the policies and programs developed and managed by the Social Responsibility Director. The Social Responsibility Director oversees two units: Workforce Standards and Development (WSD) and Economic and Community Development (ECD). These units administer Airport-specific, local, state, and federal policy and regulatory requirements relating to social sustainability.

Workforce Standards and Development (WSD)

WSD provides workforce development services for SFO’s private sector and federal government employees and job seekers. WSD partners with employers, City agencies, and community-based organizations to connect job seekers with airport employment opportunities and provide support programs to address the challenges unique to airport employment. WSD also ensures compliance with employment standards established by local ordinances and Airport Rules and Regulations for hiring, compensation and benefits, and safety and security.

Economic and Community Development (ECD)

ECD maximizes the utilization of small disadvantaged and local businesses on SFO’s contracts and leases. ECD provides outreach and technical assistance to business owners historically disadvantaged from working in the aviation sector. ECD establishes small business goals on federally funded projects and ensures compliance with Disadvantaged Business Enterprise (DBE) and Airport Concession Disadvantaged Enterprise (ACDBE) programs. ECD certifies women and minority-owned businesses as ACDBEs, the only airport in Northern California to provide this vital service.

The Social Responsibility Director develops and maintains strategic collaborations and partnerships with multiple stakeholders including the labor unions representing thousands of SFO’s private sector workers, community-based organizations, and other government agencies. The Director oversees memorandums of understanding with the City’s Contract Monitoring Division, Office of Economic and Workforce Development, Office of Labor Standards and Enforcement, and Treasurer & Tax Collector-Office of Financial Empowerment.

The Director implements initiatives that support SFO’s Racial Equity Action Plan Phase 1, and will take a leadership role in developing Phase 2 of the plan which is focused on strategies to achieve racial equity in City procurement, contracting, and delivery of Airport services and programs.

The Social Responsibility Director reports to the Managing Director of Strategy and Social Impact. Strategy and Social Impact is a section within the Chief Operating Office. See official job announcement for further details. Apply today!


Education: A bachelor’s degree from an accredited college or university; and

Experience: At least five (5) years of professional experience managing complex Small/Disadvantaged Business Programs and/or Workforce Development Programs involving outreach to disadvantaged communities, regulatory compliance, and/or certification services; and developing and implementing policy and program innovations to maximize small business participation on contracts and/or concession leases and/or workforce sustainability of which at least three (3) years must include experience supervising professionals.

Qualifying experience must also include significant interaction/cooperation with federal, state, and local agencies/organizations dealing with contract compliance, labor standards and compensation, and/or community partnerships requirements.


Education Substitution: Additional experience may substitute for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Experience Substitution: Possession of a Juris Doctorate (J.D.) or Master’s degree may substitute for one (1) year of the required professional experience.

Desirable Qualifications

  • A proven track record as an exceptional leader who encourages teamwork and diversity; able to lead a team in accomplishing goals; is self-aware; able to remain calm under pressure and can exercise flexibility and adaptability in sensitive situations.
  • Exceptional written and verbal communication and presentation skills with the ability to communicate to a variety of stakeholders including appointed and elected officials, staff, management, business partners, local unions, and the public.
  • Experience with designing systems, creating policies and procedures and managing a mid-sized section including financial, human resources, systems and other operational needs.
    Strong organizational skills with an ability to multitask and work on several projects at once and meet deadlines.

Working Knowledge of:

  • Current Federal Disadvantaged Business Enterprise (DBE) requirements.
  • San Francisco Local Business Enterprise (LBE) Ordinance.
  • Compensation & standards programs for compliance with employment standards and policies.
  • Community partnership programs providing workforce development services.

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