IT Operations Support Administration III

Website https://twitter.com/flysfo San Francisco International Airport (SFO)

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Job Opportunity:  IT Operations Support Administrator III

To apply, visit the City & County of San Francisco’s Employment website at:  IT Operations Support Administrator III (1093)

Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Tuesday, August 2, 2022.

Compensation Range:  $95,108 – $117,910 Annually

We are hiring, a problem solver, team player, with excellent customer service skills. As the IT Operations Support Administration III, you will play an essential role in the organization by performing numerous tasks related to the Airport’s information technology functions. You will serve as a primary Help Desk technician responsible for providing outstanding customer service, technical phone support, documentation, configuration, installation and maintenance of desk and laptop computers and peripherals; mobile device configuration, service level reporting, technical problem resolution, problem escalation, technical project participation, and system monitoring.  You will also be charged with maintaining a close working relationship with our business customers and business partners to drive resolution and advancing proactive efforts to improve customer satisfaction with technology services.  See official job announcement for further details. Apply today!

Qualifications
Education
Possession of an associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience
Three (3) years of recent and verifiable experience performing analysis, installation and technical support in a network, computer or systems administration environment.

SUBSTITUTION:
Education Substitution:  Additional qualifying full time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.  (2000 hours of qualifying work experience is based on a 40-hour work week).

To apply for this job email your details to olivia.quinonez@flysfo.com

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