Air Service/Cargo Development Manager

Website New Orleans Aviation Board

The New Orleans Aviation Board (NOAB) oversees the operation of the Louis Armstrong New Orleans International
Airport and the Downtown Heliport as an unattached board of the City of New Orleans. The nine member board is
appointed by the Mayor of New Orleans.
Armstrong International serves over 13 million passengers annually with 15 airlines to 53 non-stop destinations.
NOAB has annual revenues of $115 Million and has a $1 Billon Capital Improvement Program underway, including
the construction of a new 35-gate terminal facility.
Louis Armstrong New Orleans International Airport is the gateway to one of the top travel destinations in the world
– New Orleans. Conveniently located 15 minutes from downtown and the historic French Quarter, Armstrong
International is poised for the future as the Airport of the Gulf South providing safe, first class customer service to
travelers from around the world

Under the general direction of the Deputy Director of Aviation – Commercial Development, the Air Service and Cargo
Development Manager will be responsible for the planning, development and implementation of comprehensive air
service development strategies to increase air service across both passenger and cargo airlines at MSY. This position
uses various methods to track, analyze, and report on industry trends and local market opportunities.

  • Analyzing airline passenger demand, airline capacity and other data using sources such as Diio, U.S. DOT,
    FAA, BTS, ARC, and IATA to determine potential new opportunities as well as developing comprehensive
    plans for pursuing new air service.
  • Responsible for reviewing incentives requested by airlines and monitoring expenditures within policy.
  • Responsible for monitoring database subscription services and consultant fees in accordance with budget
    and purchasing policies.
  • Develop comprehensive plans for pursuing new air service, both passenger and cargo
  • Prepare presentations customized to meet the needs of a specific carrier or audience
  • Establish and maintain effective working relationships with key contacts
  • Manage air service development consultant contracts
  • Manage air service development database subscriptions
  • Manage air service development incentives program
  • Prepare monthly statistics, air service updates and airline newsletters
  • Compile and review annual activity reports to the FAA
  • Complete all air service analyses as requested by other departments
  • This position is highly analytical and requires decisions at each stage of route analysis in the process of
    strategy development. The outcome of these decisions impacts recruitment efforts and communication with
    Experience and Traits
  • Bachelor’s degree in Business Administration, Aviation Management, Project Management or a related field
    from an accredited college
  • Three (3) years with relevant air service development responsibility
  • Strong problem-management and strategic planning skills
  • Effective in oral and written communication
  • Pass background check prior to hire
  • An equivalent combination of related experience and education will be considered
  • Strong understanding of aviation industry standards and protocols
  • Airport/airline management experience
  • Master’s degree in relevant field
  • Salary DOE
  • Excellent health and life insurance, vacation and sick leave, paid holidays, and retirement benefits
    Application Process
    Email Resume and Cover Letter to:
    New Orleans Aviation Board
    ATTN: Renee Brunt, Human Resources Manager
    Louis Armstrong New Orleans International Airport is an Affirmative Action/Equal Opportunity Employer
    Confidentiality Disclaimer
    Applicants are hereby notified that applications for public employment in Louisiana are “public records”, and are
    subject to disclosure under La. R.S. 44:1 et seq. and La. Const. Article 12. Section 3.
    NOAB and TSA regulations for this position require a ten-year personal, criminal and employment background check.

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