Aero Train Assistant Program Manager

Website Mwaacareers Metropolitan Washington Airports Authority

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As the Aero Train Assistant Program Manager for IAD’s Automated People Mover (APM) Program, you will assist the Program Manager with planning, organizing, and controlling the operation and maintenance of the system using a contract service provider.

Serves in the Airport Engineering and Facility Services Department at Washington Dulles International Airport (IAD).

Directly and through other staff, assists the Program Manager in directing APM Operations and Maintenance (O&M) Contractor and serves as IAD’s Contracting Officer’s Technical Representative (COTR) providing technical and management guidance to ensure a safe and efficient transit service. Performs related functions.




Assists Program Manager with establishing and modifying Aero Train schedules to meet passenger and airline requirements; coordinates schedules with Contractor and IAD.


Assists Program Manager with reviewing and assessing availability reports of the Aero Train system from the Contractor; reviews the Aero Train Central Control operations; and approves monthly reports detailing Aero Train performance.


Conducts periodic tours or inspections of the APM system with the Contractor’s director.

Coordinates with airport engineering and serves as project manager on train maintenance projects.


Coordinates with Airport and Airports Authority corporate offices in Tier 2 and Masterplan expansions.


Serves as a COTR, managing contracts supporting the APM function and maintenance.


May serve as COTR for other airport contracts.


Assists Program Manager in reviewing all maintenance personnel qualifications, certifications, and performance data to track proficiency and performance; directs further training, counseling, or other personnel action, as appropriate.


Assists Program Manager in ensuring Contractor compliance with safety and security policies and procedures; reviews report of unsafe conditions and ensures resolutions; reviews and approves the Aero Train Emergency Procedure plan.


Performs other duties as assigned.




Four years of progressively responsible experience in managing an Operations and Maintenance (O&M) contract.


Skill in managing the O&M contractor and a large contract service provider in an owner/contractor relationship, which includes building a collaborative management structure, working with multiple stakeholders to ensure a positive result for the end user, and determining appropriate actions under contract.


Ability to manage the budget, negotiate change orders, and as appropriate, issue notices of failure to perform.


Knowledge of and skill in maintenance planning and scheduling, system operations and control room operations, contract management and staff organization and performance.


Baseline knowledge of maintenance trades to oversee maintenance management.


Skill in working on large multiple projects concurrently and in ensuring coordination and integration among related efforts.


Ability to perform detailed analyses of data and information and make appropriate recommendations.


Ability to speak and write effectively.


Skill in using computer and modern office suite software.


Ability to interact effectively with business contacts in a businesslike, customer service oriented.




Project management experience


Certification in Contract Management, such as Certified Commercial Contracts Manager (CCM) or Certified Federal Contracts Manager (CFCM) from the National Contract Management Association (NCMA)


A Bachelor’s Degree in any field.




A high school diploma or a Certificate of General Education Development (GED).




A state driver’s license in good standing.


A U.S. DOT Transit Safety and Security Program (TSSP) Certificate for Safety and Security Oversight programs within two years from date of hire, promotion, or placement in the job.




Operates vehicle airside and landside (requires AOA permit).


Exercises care and wears personal protective equipment, when in the field visiting maintenance and construction sites.


Subject to job pressures from short deadlines and changing priorities, and job frustrations from service demands exceeding available resources.


Subject to recurring interpersonal conflict situations involving complaints from key customers (or irate station managers/other officials, who are dissatisfied with the service(s) provided.


Is subject to hold-over and recall on a 24-hour basis for essential services and emergencies such as snow removal.


Work is typically reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service, and other factors.



A background security investigation will be required for all new hires.

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