Operations Duty Manager

Website Memphis-Shelby County Airport Authority Memphis-Shelby County Airport Authority

Memphis-Shelby County Airport Authority

Job Title:                                Operations Duty Manager (Exempt)

Department:                          Operations & Public Safety

Deadline to Apply:                Open Until Filled

Annual Rate:                         $70,654.90 – $78,505.44

Job Number:                          2022-05-16 OPSDM

About the Job

Under limited supervision, responsible for performing tasks related to the daily operations of the

Memphis International Airport and for FAR Part 139 compliance on an assigned shift.

Responsible for coordination of security and maintenance matters after normal work hours,

weekends, and holidays.  Serves as a Duty Manager in the absence of senior management with

responsibility for coordinating maintenance and security functions after daily work hours,

weekends, and holidays.


1.     Acts as Manager on Duty in the absence of senior staff members.

2.     Works cooperatively with the Manager of Operations in the preparation and maintenance of the Airport Certification Manual, Emergency Plan, Terminal Evacuation Plan, and other Part 139 required documents.

3.     Maintains a working knowledge of FAR Part 139 and other federal aviation regulations pertaining to airfield safety.  Works cooperatively with other departments to ensure compliance with applicable aviation, safety, and security regulations.

4.     In the absence of senior staff members, implements emergency plan and coordinates all operations.

5.     Represents Airport Management at international arrivals requiring Customs Border Patrol and agriculture clearances.

6.     Drives a vehicle and performs daily inspections of the runways, taxiways, ramps, and other airfield areas and makes periodic visual inspections of facilities, and construction areas.  Uses manual dexterity to operate portable radios used to verbally communicate with supervisors, tenants, and necessary airport associates.

7.     Uses written communication to maintain a daily log of significant events and pertinent matters and

reports matters to Airport Management or tenants as needed.

8.     Maintains a current NOTAM file.  Responsible for communication between Airport and FAA relative to airfield operating conditions.

9.     Coordinates appropriate security, maintenance, and Communications Center functions with appropriate personnel to maintain continuity of work assignments.  Uses written and verbal communication to assign job duties.

10.  Coordinates appropriate action upon written and verbal requests from tenants, concessionaires, and governmental agencies.

11.  Uses written and verbal communication, telephones, portable radios, and facsimile machines to keep stakeholders and senior staff members informed, in a timely manner, of all important situations.

12.  Receives comments, suggestions, and complaints from passengers and visitors and assists them when possible.

13.  Uses normal attention with periods of high concentration intermittently.  Works in an office environment and outdoor environments with exposure to all weather conditions.

14.  Uses manual dexterity and visual observation to operate office equipment such as computers, telephones, facsimile machines, photo copiers, etc. and occasionally lifts files weighing up to 20 lbs.


KNOWLEDGE ‑ Bachelor’s degree/equivalent in Aviation Management, Business Administration, Public Administration, or a related field.

Three (3) years’ experience in an airport environment at a major airport. Knowledge of emergency planning, airport operations, airport security and FAR parts 139, 1540, 1542 and 77.  Strong judgement, decision-making, human relations, organizational, and written and verbal communication skills.

To apply for this job email your details to mmorgan@flymemphis.com

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