Division Manager (Quality Assurance)

Website HOUSTON AIRPORT SYSTEM

Quality Assurance

Applications Accepted From: ALL PERSONS INTERESTED
Division/Section: Infrastructure / Maintenance Management
Workdays & Hours*: Varied, Monday through Friday *** weekends and holidays ***
(*Subject to change)

 DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The purpose of the Infrastructure Division is to effectively manage the infrastructure by establishing and maintaining asset management standards and effectively executing capital renewal and rehabilitation projects.

The Division Manager – Quality Assurance (QA) is responsible to the Director of Maintenance for the implementation of maintenance quality standards in order to continually improve the effectiveness of insourced and outsourced maintenance.  This position will play a key role in driving Houston Airports’ performance though routine reporting and communicating data in a clear, concise, and approachable manner to advise key decision makers.  This role will develop and implement strategies and action plans to ensure Houston Airport System maintenance is performing at desired levels of service.  This position will monitor and report on the quality of maintenance services and make recommendations for continuous improvements.  This position also develops and implement quality assistance checklist programs, lead the quality assurance teams, and will ensure quality assurance tasks are documented in the Enterprise Asset Management System.  The success of this role is highly dependent on the ability to direct the management, coordination, implementation, administration and operation of various systems, plans and projects.  “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.”

The Division Manager (QA) duties will include but are not limited to:

Manages, trains, develops, counsels and evaluates staff performance.
Assists in the design and implementation of special systems, plans and projects.
Establishes policies, procedures, guidelines and project schedules.
Researches, reviews and evaluates new data, reports, products and other information.
Acts as liaison to other departments, government agencies and private sector.
Reviews, evaluates, selects and implements hardware and software products.
Assists departments and general public in obtaining and explaining technical and non-technical information.
Develops and interprets codes, ordinances and specifications.
Drafts and reviews proposed contracts, correspondence, letters of agreements and amendments.
Manages and negotiates procurement terms and conditions with potential vendors.
Provides technical advice, consultation and support to departments and other agencies and groups.
Coordinates the preparation, implementation and monitoring of the budget and expenditures.
Develops methodologies for creating project data.
Performs other duties as assigned

WORKING CONDITIONS
The position is physically comfortable, the individual has discretion about walking, standing, etc. Requires the ability to make simple gross motor responses within large tolerances. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Work is substantially complex and varied, and requires the interpretation of technical and detailed guidelines, policies and procedures in combination. Analytic ability is needed to gather and interpret data where answers can be found only after careful analysis of several facts.

EDUCATIONAL REQUIREMENTS 
Requires a Bachelor’s degree in Business Administration, Accounting, Engineering or a field closely related to activities of the division.

EXPERIENCE REQUIREMENTS
Seven years of progressive professional experience closely related to the activities of the division are required, with at least three of the years in a supervisory capacity. A Master’s degree in Business Administration, Public Administration or a field closely related to the activities of the division may be substituted for two years of experience.

Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS  
None

Preference will be given to applicants with demonstrated experience in process improvement producing measurable results.  Knowledge of quality assurance in an aviation industry highly preferred.  Experience of the Enterprise Asset Management System (EAMS) is a plus.  Ability to gather, analyze and evaluate facts to prepare and present concise oral and written reports is desired.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **

SELECTION/SKILLS TESTS REQUIRE
The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION    Yes
YES – If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade 29

SALARY INFORMATION   
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1043.

If you need special services or accommodations, call 281-233-1043. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.  For further information pertaining to the Houston Airport System, please visit:  https://www.youtube.com/watch?v=EDWLV_sJFoM.

EEO Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. 

To apply for this job please visit secure.neogov.com.

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