Director Air Cargo Development, Operations, and Support Service

Website CVG Airport

The Airport of Choice to work for, fly from and do business with


The Director of Air Cargo Development, Operations and Support Services is responsible for working with the Vice President, External Affairs and CEO to develop and implement short and long term strategies to maximize cargo operations in support of the Airport’s strategic plan. This position promotes and markets the Cincinnati/Northern Kentucky International Airport (CVG) to the aviation, freight forwarding and import/export community with emphasis placed on growth of domestic and international airfreight, distribution, and logistics services.


This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.

Overall responsibility for establishing the goals and objectives of the Air Cargo Development, Operations and Support Services Department, consistent with the organization’s priorities, and ensuring applicable resources are available to accomplish the goals and objectives.
Acts as cargo operations liaison, including cargo carriers and support services; determines action plans to resolve issues and concerns.
Builds working relationships with airlines, trucking companies, railroads, shippers, FTZ Operators and freight forwarders in an effort to expand existing and create new business at the Cincinnati/Northern Kentucky International Airport (CVG).
Markets airport cargo operations and support services space to generate revenue for the airport, meeting objectives of the airport.
Represents CVG at industry trade shows and local, regional, national air cargo association events and programs.
Maintains membership in appropriate professional and/or industry related associations.
Performs marketing research and business analysis to identify and market cargo opportunities at CVG.
Prepares status reports, develops forecast in conjunction with other departments and tracks overall airport cargo performance.
Informs airport financial staff on budget needs concerning cargo operations and services.
Manages and coordinates the development of cargo related marketing materials, collateral, and promotions in conjunction with the Communications department.
Works in conjunction with government affairs to track and monitor federal, state and other agency regulators concerning laws and policies affecting cargo operations and services.
Maintains awareness of and communicates high impact issues, critical needs and areas of special concern or urgent/vital interest with regard to the cargo operations.
Actively participates in the campus workforce efforts to ensure continued success of the cargo operations and support operations.
Provides leadership and works with staff and consultants to ensure a high-performance, service-oriented work environment that supports achieving the Airport’s and Department’s goals and objectives.
Directs allocated resources (internal and external) in a manner to effectively control costs, quality and timeliness for airport planning and development projects.  Formulates policy, prepares, defends, and administers the departmental budget.
Works across department/divisions to facilitate various activities to ensure efficient coordination of projects including schedule, budget, and resources to ensure the ongoing development of the airport to meet the priorities set by leadership and the Kenton County Airport Board.
Responsible for interpreting, recommending and developing policies and resolving matters that involve the Federal obligations of  airport sponsor relating to cargo operations, cargo support operations, etc.
Responsible for all contract management activities as documented in KCAB Policy 1014, Contract Management.  As the subject matter expert responsible for all key aspects of contract management ensuring KCAB’s interests are represented in any business activities regarding the agreement.  Prepares RFP’s, bid specifications, and negotiates contracts.
Performs other duties of a similar nature and level as assigned.


Bachelor’s degree in a related field to the area of assignment and minimum of ten years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.


Maintain Security Identification Display Area (SIDA) clearance.
Obtain and maintain position appropriate NIMS & emergency training.


Intermodal transportation and cargo logistics as well as thorough understanding of air cargo, freight forwarding and logistics industries is required.
Principles and practices of Airport Management;
FAA regulations including applicable advisory circulars;
Principles and practices of airport administration, including budgeting, purchasing, contracting and records maintenance;
Project management;
Budgeting and finance.


Demonstrated skill in leading and managing professional, technical and administrative personnel;
Clearly and effectively communicating, negotiating and advocating, both orally and in writing;
Demonstrated skill in public speaking and presentations;
Demonstrated skill in exercising political acumen, tact and diplomacy in dealing with difficult, sensitive and confidential issues regarding multiple agendas and positions.
Demonstrated organization and planning skills;
Use of a variety of computer-based technologies including word processing, and spreadsheets;
Establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups.
Demonstrated skill in exercising sound, independent judgment within policy guidelines and management direction.


Positions in this class typically require: fingering, grasping, feeling, standing, walking, talking, hearing, seeing and repetitive motions.

Sedentary Work: exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body.

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