Chief Dispatcher – Excluded

Website City of Chicago Department of Aviation

Job Posting Date 06/07/22 - 06/22/22

NUMBER OF VACANCIES: ONE (1)

Under supervision of General Manager of Vehicle Services, manages administrative functions of ORD Vehicle Services dispatch office ensuring scheduling, manpower, procedures, and productivity as it pertains to the day-to-day operation.

ESSENTIAL DUTIES

  • Directs the preparation of work schedules and approves changes in work schedules and reallocation of staff, ensuring work shifts are adequately staffed to meet operational needs.
  • Monitor and maintain records for all overtime, vacations, sick days, leaves, etc.
  • Works with management in developing and establishing performance measures, productivity and quality work standards.
  • Develops and implements protocols and standard operating procedures for dispatching operations and monitors work operations to ensure efficient use of resources.
  • Monitors email communication and distribute drug testing forms, training requests, special events and other equipment requests.
  • Attends disciplinary hearings for staff; initiates and enforces disciplinary actions as required; responds to and resolves work related conflicts or problems with staff; enforces personnel rules.
  • Prepares productivity and operational reports and assists with shift bid for personnel.
  • Organizes winter operations taking directives from senior management.

Additional duties may be required for this position.

Location:       Vehicle Services – AMC Building

Shift:                Varies

Hours:             Varies

To apply for this job email your details to rena.neely@cityofchicago.org

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