Aviation Surveillance Specialist – Ref #369018

Website City of Chicago Department of Aviation

Job Posting Date 09/16/22 - 09/29/22



Monitors and operates a video management surveillance system providing continuous observation and surveillance of transit, department, and TSA cameras observing activities from different angles and directions in and around the airports. Identifies and reports intrusions, suspicious activity, and access restrictions recorded by the surveillance system. Utilizes automatic license plate recognition to assist in identifying vehicle license plates. Coordinates responses to real-time observations and information received on situations impacting airport operations and safety and public safety related matters. Analyzes flow of passengers, wait lines, crowd controls parking and curbside management throughout the airports and terminals reporting areas of concerns. Receives and inputs Suspicious Activity Reports (SARs). Relays and communicates to the Watch Manager and O’Hare Communications Center (OCC) dispatcher detailed descriptions of observed activities, physical descriptions of individuals, and movement of traffic and individuals in the view area. Researches news, social media outlets and feeds identifying possible security impacts. Compiles security and surveillance details and prepares daily security bulletins. Coordinates with local and federal so by responding to requests for information. Acts as a liaison with law enforcement organizations and agencies for the purpose of information sharing. Receives notifications of emergency calls in the area of a surveillance camera, observes activities, and reports observations to the Watch Manager and OCC dispatchers. Documents daily activities and incident reports that are concise, informative and accurate. Retrieves and records requested segments of video tape, as required. Testifies in court regarding established protocols, as required. Performs other related duties as required.


Location:     O’Hare International Airport, Chicago

Hours:          24/7/365

Shifts:           Varies

To apply for this job email your details to rena.neely@cityofchicago.org

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