Airport Server Administrator

Website Charlotte Douglas International Airport


The Server Administrator works at the direction of the Aviation Technology Infrastructure Manager for the City of Charlotte, Charlotte Douglas International Airport.  The Server Administrator manages servers, both physical and virtual, for the Aviation’s multi-server environment. This position participates in the planning, implementation, configuration, troubleshooting, management and support of Aviation systems including but not limited to passenger supporting systems such as baggage handling, flight information and other systems related to Airport Passenger Systems.

Major Duties and Responsibilities:

Install, configure, and maintain physical server infrastructure
Install, configure, and maintain VMware servers
Monitor system performance and resource utilization, as well as responding to alerts
Provide technical analysis and/or assistance in troubleshooting issues
Apply patches, updates, and firmware updates to server systems
Initiate and drive server strategies, architecture discussions, and preventative maintenance plans
Work with vendors to ensure optimal setup and configuration of server environments and that appropriate support expectations are in place
Create and maintain server related operational policies and procedures
Comply with the approved standards, policies, and procedures within the culture of compliance that has been established

Knowledge, Skills & Abilities:

PCI security standards for Servers
Windows and Linux server operating systems and commands
Information Technology Service Management
Programmable logic controllers
CityWorks work order management system
Automated Control Systems
Prevention of server hardware and software failures.
Establish and maintain effective working relationships with other departmental staff, consultants, contractors, supervisors, and department officials
Express ideas clearly, concisely and respectfully, orally and in writing in group settings
Work various shifts, on a sliding schedule and weekends as needed to complete related work
Use hand tools such as screw drivers and pliers

Preferred Qualifications:

Windows Server experience in an enterprise environment
At least 3-5 years of VMWare virtualization technologies in an enterprise environment
Prior experience implementing and managing large enterprise server systems
Previous experience managing and supporting Enterprise Server Infrastructure that includes Airport Passenger experience systems
Minimum Qualifications:

Bachelor’s degree with three (3) years of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties



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