The 2019 ACI-NA Business of Airports Conference is the industry’s forum to help airports and stakeholders better understand the evolving airport business model.  Join us and take a deep dive into concessions management, financial management, workforce planning, and new trends in aeronautical and non-aeronautical revenue.

Who Should Attend

Any professional interested in learning about aviation trends or meeting industry leaders, including:

  • Airport Directors
  • Finance Professionals
  • Property and Commercial Management Professionals
  • Concessions Professionals
  • Human Resources Professionals
  • Customer Service Professionals
  • Diversity and Inclusion Professionals

Hotel Information

The Westin Kierland Resort & Spa
6902 East Greenway Parkway
Scottsdale, AZ 85254

Note: All guests that reserve rooms in the ACI-NA block will NOT be charged a $35 resort fee. If you would like to take advantage of the resort amenities, you will need to opt-in at the time of your check-in, and at that time you will be charged the $35 daily resort fee.

Online registration is now closed. On-site registration will be available.

Early Bird Rate (Before May 3)
Member: $850
Non-Member :$1,200

Regular Rate (After May 3)
Member: $1,050
Non-Member: $1,500

US/Canadian Federal Govt.: $475
Student: $250
Guest: $275
Gala Dinner Only: $150

Strategic Airport Financial Management Workshop: $75

Become a Sponsor

Sponsoring an ACI-NA conference or meeting offers your company a prime opportunity to network with existing clients and showcase your company’s goods and services to prospective customers in your target market. ACI-NA offers a variety of opportunities for companies of all sizes to sponsor any of our annual conferences and meetings and reach our airport and aviation-related business members.

ACI-NA’s members enplane more than 95 percent of domestic and virtually all the international airline passenger and cargo traffic in North America. ACI-NA’s membership consists of more than 200 airport members, operating 360 North American airports, and nearly 400 aviation-related businesses.

Become a sponsor

Please click here for the 2019 schedule-at-a-glance. Individual track agendas may be downloaded below.

Workshop Information

Strategic Airport Financial Management

The Workshop will provide an interactive opportunity to examine strategic financial management best-practices. The workshop will begin with a facilitator-led dialogue on what can be done to strengthen airport financial health and even thrive in what certainly will become a more challenging structural environment. The second half of the workshop will encourage discussions between participants on what financial challenges are becoming evident, and what can be done to create sustainable outcomes that best serves airport customers and their communities. Finally, as airports begin to attract new sources of capital, the workshop will give attention to the demands for more transparency and triple-bottom-line reporting.


Dr. Luigi (Joe) Sulmona is a senior professional with vast experience in pursuit of innovative private and public sector airport development. Joe has a demonstrated track record of leading multi-disciplinary teams with expertise in strategic planning, personnel coaching and training, capital and land-use planning, public administration, policy advocacy, project management, stakeholder consultation, commercial development, and community service.

Please Note: This finance workshop is a stand-alone event taking place during the Business of Airport Conference. Full conference registration is NOT required to sign up for the workshop.

Airport Tour Information

Phoenix Sky Harbor International Airport has arranged an Airport Tour on Sunday, June 9, 2019 at 1:00pm.

Come see the impressive array of shops, restaurants and public art in the newly-unveiled John S. McCain III Terminal 3 at Phoenix Sky Harbor International Airport. National brands like Johnston and Murphy, Passage by Hudson and Sugarfina pair with locals like Best of the Valley and SanTan Brewing – Arizona’s largest craft brewery. The public art installations include a colorful terrazzo floor and giant sunglasses. There’s also an aviation-themed children’s play area, indoor animal relief area and a state-of-the-art Delta Sky Club, plus much more! 

The Tour will begin in Terminal 3, Level 5, Friends and Family Room at 1:00pm.  

Bus transportation will be provided to The Westin Kierland Resort & Spa. All attendees must pre-register for the tour. Up to 50 people can attend and will be accommodated on a first-registered, first-served basis. All tour attendees will need to provide a Government Issued ID on the day of the tour.

Download the Conference App

Make the most of your ACI-NA Conference experience by downloading the ACI-NA Conferences app on your smartphone or tablet. Available to all registered attendees, the ACI-NA Conferences app lets you search the participant list, connect with attendees, customize your agenda, and much more! This year, the app includes new features for attendees like:

  • Personal Leads – Connecting with other attendees has never been easier! Simply click on “Personal Leads” in your app menu and you can share your information and collect other attendees’ information by scanning a QR code directly in the app. Don’t forget to set up your profile within the app before you arrive and choose which information you’d like to share.
  • First-time attendee? – Visit the “My Info” section of the app to learn more about our Business of Airports Conference and how to get involved with ACI-NA’s committees.
  • Special offers are available to Business of Airports attendees. Learn more by visiting the offers section of the app for more details.

Your login information will be the email address you used when registering for the conference and the password “airports” (we recommend entering this password over using the apps “Automatic Login” feature). If you have any questions or need help with the app, please email or visit our mobile app help desk on-site during breaks near registration.

Plan your visit

Looking to see more of what Scottsdale has to offer while you’re in town? Check out the many attractions, destinations, restaurants, things to do and places to see listed on Experience Scottsdale’s website.

Download Conference and Track Agendas

View a full overview of the sessions available at this year’s Business of Airports Conference by downloading our at-a-glance agenda. Individual session track agendas are available for download on the Agenda tab.

On-site registration will be available in the Culturekeepers Foyer West Registration area during the following times:

  • Monday, June 10, 8:00 a.m. – 4:30 p.m.
  • Tuesday, June 11, 8:00 a.m. – 4:30 p.m.
  • Wednesday, June 12, 8:00 a.m. – 4:00 p.m.

In order to reduce our carbon footprint and ensure our conferences are environmentally-friendly and sustainable, we will have a limited number of printed at-a-glance agendas available on-site on a first come, first served basis. We encourage attendees to download our mobile conference app to view session information, including times, locations, speaker information and more.